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Customer reviews

Rating 4.7 out of 5 stars with 8026 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers frequently mention the Easystore 1TB External Hard Drive is easy to use and has a lot of storage space. Many appreciate its overall performance, compact size, and speed. Some customers have noted issues with the pre-installed software and the clarity of the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 402 Showing 8,021-8,026 of 8,026 reviews
  • Rated 1 out of 5 stars

    Lost everything

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for four months only. I was using it To store all my videos only had three 10min videos on there and when I went to go edit... everything was gone!!! DO NOT BUY!! from now on I’m sticking to gdrive or Toshiba

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for less than a year when it failed. Lost important images and files forever. Back up everything in more than one location, and do not trust this device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    simply bad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No instructions. took all day to figure it out. not user friendly. Some how I messed things up and rendered it useless. $55 down the drain

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad USB Cord

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not go to Western Digital if your drive is shipped with a bad USB cord. Just exchange it with Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does Not Work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive does not work. So far I have not been able to obtain any support from WD.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective. Dud. Waste of my time. Dont waste yours.

    No, I would not recommend this to a friend