Customer Ratings & Reviews
- Model:
- WDBAMA0200HBK-NESN
- SKU:
- 6500985
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the easystore 20TB External USB 3.0 Hard Drive's massive storage capacity and its affordable price. Positive feedback also highlights its reliability and ease of use, with many praising its straightforward setup and operation. While some users noted occasional noise or elevated temperatures during extended use, these concerns were not universally reported.
This summary was generated by AI based on customer reviews.
Plenty of space.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's really nice to have so much space to work with. It will come in handy.
I would recommend this to a friendOk for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok. Seems to be working. Not that fasr but for the price it is ok
I would recommend this to a friendWD 20 TB - Is WD Having Problems With These?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed with this drive as I have used Western Digital products for many, many years with no issues. Out of the blue, the drive was throwing bad cluster errors. The faulty drive was under an extended return policy and was grateful for that as the failure occurred a few days before the return period expired. I was very pleased with Best Buy's customer service in getting an RMA approved and speedy replacement, 1 day ahead the estimated delivery date. Sadly, the replacement drive was faulty too and would not initialize in Windows 11. Not sure if WD just experienced a bad batch of drives or if the lack of padding/packaging material in the box contributed to the drive's failure. As I write this, the second faulty drive is on its way back to Best Buy for a full refund. I'm glad Best Buy stands behind the products they sell and grateful the return process went smoothly with no hassles.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hello, We are sorry to hear about your experience, We'd like to gather more information so, We request you kindly open a support ticket at (https://support-en.wd.com/app/askweb) to elaborate on the issue and, our support team will get in touch with you at the earliest.
- Pros mentioned:Storage capacity
Solid backup drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fast backup drive. Huge storage capacity to fully store backups for my two internal 10TB drives. Good transfer speeds for a disk drive and for $329.99 on sale I can’t complain at all about the price. Would recommend.
I would recommend this to a friend Hot
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fire good soup nice box they got here. I like it i like it alot.
I would recommend this to a friendToo big for Xbox
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get my Xbox One to format the drive properly.
No, I would not recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it, great product. Exactly what was needed.
I would recommend this to a friendExcellent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Investment that will last a long time
I would recommend this to a friend- Cons mentioned:Noise
WD 20 TB Easystore External Drive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s working great so far for 3 weeks straight. purchased black friday 2022. its’s kind of loud but fast.
I would recommend this to a friend - Pros mentioned:Storage capacity
Fantastic storage and speeds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This hard drive will hold all of my media, documents and games for many years to come. The sale price was too good for me to pass up!
I would recommend this to a friend - Cons mentioned:Noise
awful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only has 18TB also very loud! Bestbuy made a false promise about sending me a replacement then quickly canceled!
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hello,
Please accept our sincere apologies for the inconvenience caused to you, If you are still facing any issues, we request you kindly open a support ticket at (https://support-en.wd.com/app/askweb) to elaborate on the issue and, our support team will get in touch with you at the earliest.
Great Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always liked WD for the high quality and performance on their hard drives for so many years and the 20TB hard drive wasn’t the exception, the only downside to the hard drive is that you loose 2TB of storage space the moment you plug it in you computer.
I would recommend this to a friend- Pros mentioned:Price
Amazing deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This external Hd was a steal of a price … needed for lots of videos
I would recommend this to a friend - Pros mentioned:Storage capacity
great deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent hard drive with lots of space, 20 Terabytes worth!
I would recommend this to a friend Horrible Drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working entirely after I loaded 4TB of data on it the first time I set it up. Lost all data and the driver no longer functions in any fashion.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi CharlesA, We are sorry for the inconvenience caused to you. We recommend you to try different USB Port, cable and computer to isolate the issue. If the issue persists then please open a support ticket at https://support-en.wd.com/app/askweb to elaborate on the issue with possible error screenshots, our support team will get in touch with you at the earliest.
- Cons mentioned:Noise
Grinding sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really disappointed on how much noise this 20 TB had. I have others drives that are quiet and not making a grinding noise.
No, I would not recommend this to a friend Failed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware…drive failed on me after 4-5 months and not able to recover any of my stored data.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hello JasonH, We would like the opportunity to isolate the issue and gather more information to assist you directly. We request that you please open a support ticket at https://support-en.wd.com/app/askweb to explain the issue in detail and our support team will contact you as soon as possible.
Wrong box, wrong item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received a 16tb product instead of a 20tb, box product and all :(
No, I would not recommend this to a friend- Cons mentioned:Noise
Dont buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This external hard drive grinds - sucks - Yuck!!!!
No, I would not recommend this to a friend Very slow transfer speed. Not SSD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bulky device. Takes a lot of space. Transferring files are super slow. If u care about transfer speed, forget this drive and get an SSD instead
No, I would not recommend this to a friend