Customer Ratings & Reviews

Product is easy to setup and use for multiple system backups exactly what it was needed for

Easy to use, stores plenty of data. No complaints here, bought it while it was on sale.

I purchased the 4TB model because my older 2TB WD My Passport is just about full. Rather than waiting until the last minute I decided to start transferring my data over now. I installed the drive on my Toshiba laptop and noticed the really cool app features. Including but not limited to the ability to transfer right from my WD Cloud device. I then connected my older WD external to the same laptop to start the transfer process. Before i could start transferring, I get a message stating there's a WD update i need to install. We've all seen this message before... No reason to be alarmed. Well... After allowing the update... My laptop states theres an error on the drive and needs to be fixed! So... I'm not panicking yet... I let it go through the motions and it then states it could not be fixed. So.. The drive seems to allow me access to it. I still see my files. So, I'm puzzled for a moment wondering what just happened. I reboot my laptop. Everything boots up just fine. Then I try to open one of the folders and NOTHING'S IN IT!! I open another folder and it appears to be fine. So I start opening folders to see whats affected. A few are empty. The rest appear to be fine. I know what you're thinking.. The same thing i thought VIRUS!! Well, I have Norton Security and its current on the virus definitions. So what else could it be!? Meanwhile, I get another pop up message telling me i need to run another scan to fix my drive. Again I allow the process, but now MORE FOLDERS ARE EMPTY. I try to do a Norton file recovery and it doesn't work!! The majority of my irreplaceable files are in limbo or worse.. Lost! So.. You know I'm SICK TO MY STOMACH RIGHT NOW!! Im not sure what happened. So i stopped to regroup and will contact WD for a possible solution. I wouldnt wish or recommend this on my worse enemy!! I'll come back to let you know what happened...

Love the size and look. Great product. Compare to price, storage is huge. Also fast transfer...

4TB of storage for the cost of 2TB! Easy to use; put all my pictures in one place!

This external hard is great. Holds a lot of pics and easy to store doesn't take up a lot of space

Was at Disneyland in October and took a lot of pictures, the pictures were transferred from a SD card (from Nikon Camera) to this external drive via SS3.0 USB and the main program was on the internal drive of the lap top and all the video editing took place using MAGIX PHOTOSTORY on this Drive without affecting the Disk Space on the Laptop. Project and *.MP4 were all saved on this drive. No problems Yet

The drive works flawlessly and has lots of space for back up of my photos.

Very easy to use, just plug in and use more than enough storage to last you a very long time

It works great and has good speed I like the small size Good storage space

I needed extra storage for all my photos and videos from my phone and camera. This was easy to use. It ran on the power from my computer and all I had to do was plug it in to the USB port on my computer and select it as my storage location. I also like that it is small and easily portable so you can take it along with a laptop and upload photos anywhere. For the price and storage size I think it’s a great value!

This is my second one of these, so I'm writing another review. I learned that capacity is super important for doing backups of my computers. With 4TB, this will last some time!

Great purchase and very easy to use. Reliability is excellent!

Small and sturdy with good features. 4 TB is a good amount of storage. Runs fast with a USB-C.

I got this on sale because I needed external storage for my ps4. Worked seamlessly, no issues.

It has the best value for the price (GB per dollar). Also, shock proof is a plus. Have previous version, dropped it a few times even at the corner and still running perfectly.

The hard drive was easy to set up to store all my media. Plenty of storage and fast transfer rate

Small, compact, durable, quiet, and uses usb for power. very quick read/write speeds.

Easy to use and can store a lot of things if you don't want to store on your computer.

Plug this drive into any USB 3.0 port and you have 4TB at your finger tips. The drive powers off the USB port. Can be formatted to be used with XBOX One as an external drive.