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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 11853 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the easystore 4TB External USB 3.0 Portable Hard Drive's massive storage capacity, ease of use, and reliable performance. Many appreciate its compact size and affordable price, finding it perfect for portability and everyday use. While some users expressed concerns about the bundled software and occasional noise, the positive feedback on its core functionalities outweighs these minor drawbacks. The USB 3.0 connection is also frequently praised for its speed and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 586 Showing 11,701-11,720 of 11,853 reviews
  • Rated 1 out of 5 stars

    Does not transfer items well or easily.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to return this item. Waste of money. Doesn’t transfer files or photos easily or well. Many many issues and it’s brand new

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only made it a whole year. With it only being used occasionally, I would have thought it would have lasted longer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed after just over a year

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these drives and one failed when it was just over a year old. It is not recognized by any of my computers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you value your data. Do not think about buying this junk. Mine worked for couple hours and died while transferring data. Never be able to access the data again. Wasted a trip to return it for a refund,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No luck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't get the drive to be recognized on either my Mac or PC. The drive runs, and is lit up, but nothing happens. Will have to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend for storage

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this, drive will be working fine for couple of months after that you will not be able to connect to any laptops.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a horrible external hard drive. The addional effort to retrieving data is so expensive due to the unique manufactured design. I wasted time and lost important data.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I haven't been able to install it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not as easy as I thought plug it and ready to use on my mac. I had to youtube hope to work it, and turned out I have to do all these other steps to eventually use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    it already crashed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    right after i finished dragging all my data it crapped the bed. I'm praying the case is dead and not the drive but haven't had time to get it checked yet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited use of this HD. Worked fine and then suddenly it has had a complete mechanical failure after < 5 years. Look elsewhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine for a couple weeks. After that It could not be recognized. I've tried it on multiple computers with no luck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is straight up junk. Having to send it back to the manuf. already

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Doesn't work with Windows 10. Can't even get my computer to recognize the device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    stoped working in 3 month

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working in 3 months. It automatically disconnects and reconnect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Brake after a few uses

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very slow. It just stopped working after a few uses. I had 140 GB of family photos in there. I'm very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Instructions & downloads not helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this Easystore for a month already and still unable to figure out how to save files from my desktop. I am trying to save files from a MacBook Pro.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Good Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is reliable, easy to set up and good price from Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed after one year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost all data because of the unclear reason for hardware failure.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good idea, this drive can only do mac or pc so it's pointless to own if you need to do both, basically it's a really expensive paper weight.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is freezing all 3 of my PCs. Comp might read it,but next thing you know, my PC is frozen

    No, I would not recommend this to a friend