Customer Ratings & Reviews

This drive is not what I thought it would be. I had a Seagate external drive 5tbbtgat died after 9 years of service. Found this drive,it was the size I needed. After using for awhile I find it has major issues with connections. Keep hanging, have to wait for it to wake up even though I have sleep turned off. Transfer speeds are very slow compared to my old drive. I might look into a different drive all together. Not happy with performance. I don't think this drive would last like my old drive had.

I went to Best Buy to purchase a Seagate drive but instead I got the WD_Easystore 8tb drive which was just about the same price I wanted to pay for a external hard drive. I purchase, install it and formatted the drive for my IMAC. I also loaded the discovery app software. In testing the drive, I copied a file on the drive but I wasn't able to move the file, copy it, or delete it in the trash. I started getting Error "the operation can't because an unexpected error occurred(error code 50)". So I decided to remove the WD_discovery software and reformat the drive again. I copied several files and I was able to delete them. Then I decided to copy several folders with pictures, movies and etc on the drive. Each picture in the folder was corrupted. I spoke with WD support and they only told me to reformat the drive and try copying the data folders on the the drive one at a time. And If the problem continues to call back. I have had the drive since 8/6 and I'm stuck with a drive that doesn't work on my IMAC. I don't feel this drive is safe. I need to copy over 5tb of data on this drive in folders, subfolder and files and the best I get from WD support is to copy each folder one at a time. ...HELP!!

very very very slow. . . I own quite a few external drives, for backup purposes. All of them have delivered satisfactory and acceptable performance; except for this one, and a similar model 12Tb WD Easystore. Initial use was OK. Writes and reads were at acceptable speeds. Then drive got slow. It is only about half full. In Win 10 Pro, did a 'scan'; "no problems". Then did an 'optimize' (defrag). It took the drive a couple hours to analyze, and almost a whole day (22 hours +) to do two "consolidation" "passes". Repeated the 'optimize' next day; same results; had to leave it run overnight. Win 10 always reports the drive as 0% fragmented, but it's not. Older similar size drives I own from WD and competitors will do the analyze in a minute or two; and complete a couple of defrag passes in under 5 to 10 minutes. Drive is not acceptable, and is unusable for its intended purpose.

I am a fan of WD and have several MyPassport drives that are very reliable. I wanted to get all of my content onto one massive drive and this one was perfect for the job. After plugging in for use the first time it was making a very loud annoying sound. I did some reading about it and found that this is the typical sound of a drive getting ready to crash. I could take no chances so I returned to Best Buy for a full refund which they gladly gave me. Not recommended.

Having mixed feeling about this. Great for the space but unfortunately shut down and need to be plug back in to keep Working

I have not been using this long, but so far, so good. The transfer rate is fairly low, but that was expected. I got a great price on it, and could not pass up this much storage for the price.

I had to return this item because there was no ac adapter in the box. Im sure it wouldve work just fine though. Ended up picking up a different hard drive from Gamestop.

Not overly impressed with these. They are large, noisy and slow. Will definitely go a different route the next time.

I bought two of these drives for photo storage. One is working fine the other died after about 3 days. The power light flashes on briefly when first powering up the drive but that's the only activity. Returned it to BB and they gladly replaced it. The replacement drive is doing the very same thing right out of the box. I have swapped power supplies. Tried different cables. The issue is the drive itself. Heading back to BB to return again. Troubling issue.

A regular storage device. Nothing special to speak of.... just using for backup. Can't really say how good it is, unless/until is has a problem or dies.

Data Encryption - NO! From WD support: The WD EasyStore drive does not support native WD Security software to encrypt the drive.

I'm extremely disappointed with this product. I've owned this drive for a little over a week and I've had issues with it since day one. I own another drive from Western Digital and I absolutely love it but this one misses the mark completely. I've been receiving error codes every time I try to save my projects and files to the drive. I've had to shut down everything just to unplug the drive so that I could reboot it. I've continuously received Error (-36) and (-50) when attempting to write on the drive or save projects from other applications to the drive. On another note, I tried setting up a return and exchange for this product with Bestbuy and they said it couldn't be done. So now, I'm stuck with a drive that's unreliable.

I bought this because I wanted more storage space but right out the gate I realize that it was way too slow for what i wanted.

I had to purchase this to replace one that died 13 months (1 month removed from warranty). Hopefully that was a fluke...

When this desktop arrived, I was excited as it had a very small footprint. However, when it stopped working after one day (the first day I only installed antivirus software and Office onto it), it stopped working. As the computer was for my wife's company, we had our contract IT group take a look at it. They informed me that the hard drive had arrived damaged. Fortunately, it was under warranty.

Good - as offered. Nothing in particular to say about it other than the fact it is good.

Have had issue since purchased with not backing up info. Will be contacting the Geek Squad to take care of the issue.

Average to good quality, sometimes having problem connecting to my laptop. But work well otherwise.

Says it’s compatible with Mac after reformatting. Didn’t work for me. Tried reformatting and it bricked.

Great drive. Software needs to be updated. Personally I shucked these while they were on sale. No problems.