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Customer Ratings & Reviews

Model:
WDBCKA0080HBK-NESN
SKU:
5792401

Customer reviews

Rating 4.7 out of 5 stars with 7233 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the generous storage capacity and the overall reliability of this Western Digital drive. Users frequently highlight the simple setup process and the fast transfer speeds provided by the USB 3.0 connectivity. While the device is praised for its quiet operation and competitive pricing, some users have noted that heat management could be a potential concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 309 Showing 6,161-6,180 of 7,233 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast start-up easy to connect great product overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these drives so much, I bought one last year, so I have two now. They have update the controller or something and these from this year are much faster that the one for a year ago.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great as external USB drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this same brand external drive for a while. I haven't encountered any problem on my old one. I just got a new one as backup. I noticed that the hard disk it uses now is just plan white one. The older version I got used a NAS grade hard disk. I hope it can handle the constant writing.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD hard drive was very reliable and Worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved storage space and features. Easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great External on SALE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic way to score a 8 TB HD for next to nothing. The drives included in these external enclosures are WD "RED" drives. These drives are made for Network Attached Storage devices so if you are looking to build a NAS, this is a fantastic deal!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Frustrated

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hard drive on Dec 1st, 2020. I was using it to back up my laptop. I recently purchased a new laptop also from Best Buy. I backed up the old laptop to the hard drive. When I plugged it into the new laptop I could not see the hard drive. I made an appointment with GeeK Squad. The employee I spoke to said he plugged the hard drive into a computer and could not see the hard drive. He said it appears the hard drive has failed. He also said there was nothing Best would/could do and that I would have to deal with the manufacturer. We have purchased numerous appliances, TV’s and computers from Best Buy. In the future I will make sure to shop Best Buy competitors before purchasing anything from Best Buy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast drive. So far it is stable. With such a large drive, I decided to do a "break-in" stress test -- 2x full rewrite with random data. Then, full WD tools test. After everything passed, I started using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great price for 8tb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 4 stars because the drive seems to go into a sleep mode. I will be transferring some files and it working fine. I'll check my email and then go back and it says not responding. then it works again. I don't know if it's my laptop or the drive. I haven't looked online to see if anyone else has had this problem.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Lots of Storage!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to back up all my smaller Hard Drives!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Total waste.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 months.. non-responsive. Now if i plug it in, it freezes my pc. Waste of $$.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello Mythic, We're sorry to hear that the drive did not meet your expectations. That's certainly not the experience we aim for. We understand how frustrating that can be. We would like the chance to make it right. Please reach out to our support team by opening a ticket at (https://support-en.wd.com/app/askweb) so we can look into it and explore a possible replacement (if needed) or a solution for you. WDConnections

  • Rated 4 out of 5 stars

    Good but heats up fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaint about the drive except for the running temperature. It heats up quickly in it's enclosure. It's passively cooled with no fans and little ventilation. It's easily shuckable with some guitar picks. It runs hotter than even Toshiba drives in my computer case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent for backing up files

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hard drive for backing up my files. Highly recommend this if you have files you do not want to lose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I transfer files from my home computer to work just in case of a disaster that destroys my work. Very trustworthy. I feel much better knowing I have duplicates of everything, thanks to this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i mean whats there to say, its an external hard drive. speeds are alright, its what youd expect for a 5400rpm drive. if you can get it on sale its definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all purpose cold storage drive.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly have videos stored on this drive and have it hooked to my PC and that PC runs a plex server. This drive is fast enough that I have no problem watching movies from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale for a huge discount, It is worth the retail price. I have contemplated buying another one. I use it connected to my routers USB port as a network drive for media and file backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid hard disks in a decent enclosure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These come with WD Red hard disks, which are considerably more expensive if you buy them standalone. On that basis alone, they are a very good deal, but you also get a USB 3 enclosure on top of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red Internal Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verified that it was a red drive inside. Only had it for a few months so can't attest to the durability but I am expecting it to be pretty durable with it being a red drive inside. Happy so far with it.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent drive for a NAS and standalone external.

    I would recommend this to a friend