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Customer Ratings & Reviews

Model:
WDBCKA0080HBK-NESN
SKU:
5792401
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Customer reviews

Rating 4.7 out of 5 stars with 7215 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the easystore 8TB External USB 3.0 Hard Drive, particularly its excellent storage capacity, reliability, and ease of use. Many appreciate its fast USB 3.0 transfers and quiet operation. Some customers mention that heat may be an issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 351 Showing 7,001-7,020 of 7,215 reviews
  • Rated 3 out of 5 stars

    Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had issue since purchased with not backing up info. Will be contacting the Geek Squad to take care of the issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average to good quality, sometimes having problem connecting to my laptop. But work well otherwise.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says it’s compatible with Mac after reformatting. Didn’t work for me. Tried reformatting and it bricked.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great drives

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive. Software needs to be updated. Personally I shucked these while they were on sale. No problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good only at a great discount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because it was at a very good price during thanksgiving. It’s noisy and it take a few seconds to wake up while accessing it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave out after a couple moves. Shouldn’t really be so fragile that it has to sit in the same place all the time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no instructions; no reference videos; totally disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Issues on a Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mac Pro desktop for not recognize the drive, or allow it to be formatted or partitioned. Customer service was not able to troubleshoot it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Seems ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one was DOA, and squealed like a long winded pig when powered on. Bestbuy exchange shipped a replacement which seems ok so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t install it all on a PC but on a Mac it was ok but kept on erasing the program and reinstalling to get it to store a file.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    Mine failed less than 1 month out of warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should say I discovered it failing and found out that it is past the 2 year warranty period. I should have used the item more to perhaps notice it sooner. I recommend spend a few dollars more for models with higher warranty. WD has externals with 3 year warranty which is what I would go with next.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    WD - Easystore 8TB External USB 3.0

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - Easystore 8TB External USB 3.0 I had bought it in for my Lorex video security system and did not work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive is ok. Good value for price. If you use with a Mac, do NOT use any of the WD drivers!!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its an external hard drive, what'd you expect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my ps4, didn't realize it needed a power source, returned it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Find myself having to unplug and reconnect it to the pc for it to be recognized after the pc goes to sleep

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WESTERN DIGITAL software included is not very intuitive. The Drive itself is loud. 1990s MACINTOSH loud

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great cost but at a cost?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of reviews say that this one has a questionable hard drive actually installed inside...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this hard drive mainly to back up photos and some documents. It fulfills its purpose but runs annoyingly slow.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was complicated to mount and format for OSX. I can't do a lot of things I used to be able to like cloud storage.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Died after three months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died after three months. Maybe I got a dud. My other easystores are still going strong.

    No, I would not recommend this to a friend