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Customer Ratings & Reviews

Model:
WDBCKA0080HBK-NESN
SKU:
5792401
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Customer reviews

Rating 4.7 out of 5 stars with 7215 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the easystore 8TB External USB 3.0 Hard Drive, particularly its excellent storage capacity, reliability, and ease of use. Many appreciate its fast USB 3.0 transfers and quiet operation. Some customers mention that heat may be an issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 355 Showing 7,081-7,100 of 7,215 reviews
  • Rated 2 out of 5 stars

    External hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously I like the extra storage but the drive is too slow especially after standing idle.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work. BestBuy policy wouldn't allow return.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a Mac. Didn't work. Tried reformat. That also failed. Tried "non speedy reformat" and that took 4 days. When that also failed to make the drive work with a Mac I attempted to return it to Best Buy. Their policy says no return after 15 days. Had I not spent 4 days doing a slow reformat I would have made it. I'm very unhappy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work on my MAC Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to take it back, it would not work on my MAC even though the salesman said it woud.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible unreliable product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This garbage ejects any time it wants to. Don't buy it. You you will lose progress of whatever you are working on that is in the hard drive. It also comes with a crappy usb-c plug that is super fragile. It also needs power which is super inconvenient. Thanks for ripping me off Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Another product that won't work as advertised!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kept Windows 10 from working right, what more can I say.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sensitive needs to he used with care if not all data will be wiped.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    less than 3 months, already gone bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I had one previous 'error mssg' which is recovered from, but I backed up all of my data. Now I am completely unable to access the drive! Not happy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overheats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived in good condition Unable to complete a full format. Disk diagnostics does not complete and logs an overheat condition on the drive

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No encryption built in, it has the light though, which is better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dead after 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writing a review after approx 15 months, and the drive has already failed. Completely shot. Took it to experts and they said the drive is dead. Normal use, stored in a filing cabinet when not in use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Defective external HD case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3.0 USB port was not installed properly and could not test it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS FINE NICE COLOR EASY INSTALLATION FAIR PRICE

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died 2 weeks after GSP ran out. I was using it for Time Machine backup so no data loss, but still... Won't be replacing it with any WD product. They show I purchased this July 2020 it was April 2019.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    External hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad returned it twice to store and got another one but still acted the same get a corrupted message remove corrupted file and then get it again and it is coming from iTunes so shouldn’t be corrupted at all. Seagate hard drive gives me no problems

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A great way to waste $150

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it 1 month and a day and it has quit working. Best Buy only gives 30 days I guess since it says no longer returnable. Worst purchase i have made and I may start buying just from Amazon now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fails to backup Time Machine on MacPro 2010

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive has failed to continue to backup my files. I get an error message and it refuses to continue after one backup. I am using High Sierra on a mid 2010 Mac Pro. I hope I am able to return it for a working drive, as it is not old.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity, Usb

    Rated 5 out of 5 stars

    Good bang for the bucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to move decades of movies and photos from 15 years of DVD's. The price for 8GB was fantastic, and the performance fine for a USB external. And, after weeks of copying DVS's there's been no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 5 out of 5 stars

    Amazing product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable product. Curbside was a win. Easy to install. Great capacity. Amazing value

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive was connected my my mac mini and worked a cool 65 days. One morning I noticed the drive is no longer powering up. No troubleshooting is possible. Its dead along with 2TB of my saved files.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy limit 3. YouTube these drives some people on YouTube say that you get a red nas inside that is simply not true this is just a cheap little drive I found errors when I scanned it so 1 star.

    No, I would not recommend this to a friend