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Customer Ratings & Reviews

Model:
WDBCKA0080HBK-NESN
SKU:
5792401
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Customer reviews

Rating 4.7 out of 5 stars with 7215 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the easystore 8TB External USB 3.0 Hard Drive, particularly its excellent storage capacity, reliability, and ease of use. Many appreciate its fast USB 3.0 transfers and quiet operation. Some customers mention that heat may be an issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 360 Showing 7,181-7,200 of 7,215 reviews
  • Rated 4 out of 5 stars

    Cheap look and feel, great performance inside

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an external 8TB drive. Typical case construction from WD, feels slightly cheap, ugly glossy plastic, scratches easily. Mine came with the 256MB cache version of WD Reds. Transfer speeds over the USB3 port hover around 200MB/s for sequential read and write in my tests. Overall a great value for the current price of $180.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    WD hard drives have never let me down

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for 8 TB of space. using it on my PS4 Pro and it works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Formatting for Mac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those it will help, do not utilize Mac's disk utility to reformat, as you will likely receive a failure message when trying to reformat. Instead, after you install the WD Discovery app when you connect the drive, install the WD Drive Utilities app and use that to reformat. Took only seconds.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a great drive, excellent price with quality drive inside, highly recommended~~~

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible Customer Service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit failed during installation. It took several hours on the phone to reach anyone that even understood my complaint. Even then, I was told to "just take it to your nearest dealer" (we live on an island in the San Juan Straights... the "nearest dealer" is an all day trip and an expensive ride on the ferry). Most of the representatives that we spoke with had, at best, only a minimal command of English.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    External storage with Nas hdd

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reported to contain similar hard drive for use in Nas systems

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    goodjob

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great capacity!!!!!!!!!!!!!!!!!!!!!!!!! great price

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Cant beat it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the price per TB. No complaints here at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this hard drive a while back and it worked great for a long time. I ended up getting a new computer and it wasn't working with my new computer for some reason so I gave up for about 5 months. I decided to try again and I ended up finding a way to get it to work, and it works amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tremendous capacity - huge transfers = huge times

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using a MacBook Pro (8GB ram): I am now moving all files/folders from my "WD My Passport for Mac 3TB." The DTR (data transfer rate) is roughly 2GB/minute. Many hours! On Macs use WD Drive Utilities to zap the pre-installed PC software or your transfers will be blocked "Read-Only" notices. I also raised the unit up by using spacers underneath, without blocking the vents, which increased cooling. Great HD value, BestBuy nailed the specs and the price point. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better drive than the cheap plastic enclosure

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD easystore the 8tb WD RED NAS drive with 256 mb cache hiding inside this flimsy black enclosure. good value for 8tb. make sure to get the one made in Thailand because the one from china only has 128 mb cache. the country origin is on the bottom of the box. WD drives have always been reliable for me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Short term storage only

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed to power on when I finally decided I needed to pull files off the drive saved in 2019. Didn’t last 5 years.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I worry about trusting these drives with my data

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up two of these drives. Noise levels are reasonable, and I am happy with the transfer speeds (read: 154 MB/s; write:216 MB/s on my machine). BUT, they are having problems with the Windows built-in chkdsk utility. Typically, a surface scan using chkdsk takes 15-20 hours for a drive this size. Both of my Easystore drives wanted 140 hours (nearly 10x as long). The big problem is that chkdsk is what Windows uses to fix the disk and recover your data if something happens to the drive (e.g., a sudden power outage, someone trips over the cord, ...). If chkdsk isn't working properly, how can I recover my data if something like that happens? I've contacted WD support. They responded, but did not seem to think this was a problem worth solving. (Apparently, saying the drive is "Windows 10 compatible" is a marketing gimmick, not a promise.) I'm still trying to decide if I will keep these drives or return them to BB.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No Lock Security Support + Poor Description!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased several WD External Hard Drives over the years. Good products, with security lock as basic feature... After buying this item I learn that it's NOT SUPPORTED BY WD SECURITY APP! WHY IS THIS NOT POINTED OUT IN BB PRODUCT INFO? I had to dig up the info on the WD website... Ironically "Keep data safe on this Western Digital hard drive." is the lead line for the Best Buy product description!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    nice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    uses a WD red drive, which can be re-purposed for RAID pretty easily. aside from that, there aren't any other benefits to buying this product instead of a "my book" with a blue drive inside. so if you miss out on this and don'tr use RAID, it's no big deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White label Drive 256MB Cache

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it when the price dropped to $150. Shucked it and am running it in my desktop as a data drive. This unit has a WD White label with 256MB cache., others report a Red label. It's probably the luck of the draw.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast but lost connection accasionally

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This disk is fast enough in reading/writing for daily usage. The only complain I have is that sometimes it gets lost while physically connected after my computer gets back from sleep. Overall, I'm happy with it. I recommend buying only when it's on sale though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disk fails to reformat for Mac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second WD Easystore 8TB hard drive that I purchased in two days. Both upon initial reformatting the drives failed due to a Error. No Fix was found By the Support techs at WD. The technicians even related into my computer and tried to fix it but were unable to. The only suggestion was to exchange the drive for a new because the drive may be faulty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    WD easystore 8TB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow extended write times, I only use these in write-once/read-often scenarios.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk.. DO NOT WASTE YOUR TIME

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a Mac DO NOT buy this junk. I have never experienced problems with a hard drive like this one. It says you can download a driver to use wit Mac, but I assure you, you can not. This is the most garbage product I’ve ever bought. I should bill WD a few hours labor plus fuel. I can’t believe I have to go right back to best buy and try to return it the very next day. DONT WALK.. RUN away from this trash!!!!! It’s a HUGE fail for WD. Do NOT fall for that sale price. There is a reason it’s only $139. Lesson learned.

    No, I would not recommend this to a friend