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WD - Elements 2TB External USB 3.0 Portable Hard Drive - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 207 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 207 Reviews
  • Rating: 4 out of 5 stars

    Does the Job, But Confusing Setup

    Posted
    gkinfla
    • My Best Buy® Elite Member

    The hard drive comes in a box. On the side, the contents are listed as: Portable Hard Drive USB 3.0 Cable WD Discovery Software with WD Backup and WD Drive Utilities Quick Install Guide When I opened the box, I discovered the hard drive and the cable, and a small card that listed the URL for WD support. There was no software or install guide. Needing installation instructions, I went online and found and downloaded the “easystore Portable Hard Drive User Manual” from the WD website. Under “Kit Contents”, it lists the same four items, but this time it clearly implies that the software is loaded on the hard drive and not a separate item. It also continues to list a Quick Install Guide as a separate item, but that item is not in the box. (Note: I found out later that the user manual is stored on the drive, but WD keeps it a secret.) The User Manual told me to plug in the drive. The manual describes three software applications: WD Discovery, WD Backup, and WD Drive Utilities. However, it does a poor job of explaining what each of these does and why I need them. To get started in Windows, the manual says to run “WD Discovery.exe” to install the software. You won’t find anything labeled “WD Discovery.exe”, but you will find something labeled “WD Discovery”. Click on it and things progress reasonably well, but you have to occasionally guess what the next step should be. The user interface/dashboard is primitive and barely informative. WD should spend some time developing something that is more elegant. WD Discovery contains nine third-party applications. The WD user manual says nothing about the apps, in fact it seems to put great distance between WD and the third-parties. At least you can hide the apps from view. I have yet to explore them. The drive worked well, once you figure out what the user manual is trying to tell you. WD should get a non-engineer to take a look at the user manual and see if the text can be converted into English. At the same time, try to coordinate the language on the package with the language in the user manual. Finally, an actual Quick Install Guide would be very useful – I never did find one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good storage for good price

    Posted
    Ceielo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    These are great for backing up pictures and videos, especially since I only run a laptop for the past few years after having a kid. I like to keep my internal laptop drive as a 7200 rpm drive with an SSD that runs the OS and games. These hard drives have been getting much cheaper since the first one I bought in 2015 or 2016, and the newer ones are much thinner (especially the 2 TB drives). I have one of the 2 TB drives as just a movie drive. I formatted it to FAT32 so it can run easily on any BluRay player, DVD player, Windows, Mac, Linux, and the PS3 and Xbox 360 / Xbox One. I haven't tried it on the PS4 yet since I don't have one yet. These drives work well for Xbox One S games and help with the stutter in those games that I haven't seen on the Xbox One X yet. I had 4 of these (two of which is a 4 TB) and one of the 4 TB ones failed. It was running backups on the laptop on my bed when kids were jumping on it like crazy one day, and it fell off the bed. After that, when I plug it in, it just makes clicking noises and stops trying. It's a mechanical drive, so keeping it stationary as it runs, and don't let it fall. (I should have been smarter about that)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This is why I prefer WD

    Posted
    M3n2c3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Bought this as an external storage expansion for my PS4. Worked perfectly right out of the box, and had about 1.8 TB available once formatted, as expected. The drive is fast (I don't really notice a difference between loading from the internal or external drive, though I haven't run a timed comparison) and reasonably quiet. I have a number of WD hard drives still in use (including a couple of ~15 year-old internal drives that still see occasional use in an old desktop, a ~5 year-old 1TB external for general backup, and a ~7 year-old 320GB external currently in use with my Wii U) which have been very reliable. My only criticism with this one is the activity light; it's a bit on the bright side. No big deal, though.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Using this with my Playstation 4 Pro

    Posted
    dc857
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is my review regarding use with the Playstation 4. If you need an external hard drive for your PS4 and don't want to overspend on bundled software with it, this is the way to go. Been using the 2TB version of this drive for 2 months now and it works great. My only complaint is that in the end, it is still a mechanical drive which means it won't be anywhere near as fast as say, an SSD. For what it does, it does an excellent job. Just plug in, format, and move your games. This drive doesn't make any unusual or loud noises and so far I'm pleased with it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Reliable portable hard drive (gaming approved)

    Posted
    MPreble
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    These drives have always been reliable for us so far. We have a couple that are presently in use for various purposes. We needed to expand our Xbox Ones storage capacity. These were on sale (deal of the day) and ended up being cheaper than buying the 1TB version. All drives (regardless of brand) have a chance of failing, but we have had a good experience with these and will continue to use them. Also, if you are a gamer; games will run off of these drives well and the playing experience will be just as smooth as if you were playing them from the internal drive. Hope this review is helpful.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for PS4

    Posted
    WickedLeprechaun
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this to use with my PS4 after new update. Works great I kuat pluged in & the PS4 formatted by itself. Now all my games im playing are installed & can play without wait. Where before you could only have 3-5 installed and would have to keep deleting something to add new. I've only had this about a month so I'm not sure how it will work in the long run, but I believe it's an excellent choice for the right price

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Exactly the Backup I Needed

    Posted
    JimmyD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought a Western Digital MyCloud NAS last year and realized that while it was a great solution to centralize the pictures, files and videos from around my family's computers, laptops, phones and tablets, what would I do if it died? Luckily, it has a USB 3.0 plug on the back so I bought this portable HDD and plugged it in. In the MyCloud menu the new USB drive was instantly acknowledged and I was able to setup a scheduled backup to the USB. I went to bed, got up and checked my computer and it had a notification that the backup was completed. Very easy!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent buy on a 2TB drive. Works as expected.

    Posted
    bill
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    What can I say, so far, no problems at all. Very small, little bigger than a credit card, maybe twice as thick. I replace my externals every few years regardless of capacity. I suggest you do the same, rather than lose data. Copy over the current stuff, shelf the rest until needed (on the old drives) to reduce mean time to failure, and risk losing data. The pricing makes it affordable. Don't wait until your drive fails.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Portable Hard Drive For A College Student

    Posted
    Beanie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My daughter needed a portable hard drive to backup her college files from her MAC. This was an awesome deal on a Best Buy Deal of the Day. We researched the product before purchasing and our daughter has been very pleased with it. I was so surprised how little it was great size for a college student to be able to carry with her laptop when she is going to classes or traveling.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    PS4 expanded storage

    Posted
    Hakuin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I am using this on my PS4 to expand my storage. Since the new system update I can use this storage device not only to store games but also to play games. The device is plugged directly into the PS4 which formats the device. Games played from the device work as well as from the internal storage.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Plug & Go!

    Posted
    TechDude
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought this portable HD in order to expand the total memory of my WD My Cloud home network drive. Since it is also a WD product, I figured compatibility will not be an issue between this portable HD and My Cloud. My guess was right! My home network drive expanded the moment I plugged this HD to the back of my WD My Cloud drive. It worked like I hoped it would.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall decent hard drive

    Posted
    zacktodd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    So far, this hard drive seems fine. I like that it uses the same cord as my other WD as well as my Seagate hard drive. It is small and convenient. Four stars because my other WD came with a protective case, which this one did not. I don't like that. Transfer of all types of data, whether it be .pdf files, music, or movies, is quick and seamless as well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Portable External HD

    Posted
    EezyBeezy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great portable external HD for the money. One, it's made by Western Digital who has been making for HD's for a long time. Form factor is nice and compact, great for anyone who needs to carry around a portable external HD. 2TB storage space is more than enough to store files for the average user. Good to go!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Basic portable hard drive

    Posted
    TheOne24
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I wanted a big enough storage device so I could keep a physical back up of my PC desktop I use at home. Its simple. You plug it in and continue to drag and drop whatever data you want saved that's on your computer. I've had it a few years and it works flawlessly.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for expanding Xbox One storage

    Posted
    Jordan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this to expand my Xbox One memory. The only reason I'm not giving this five stars is because I had to plug it into my computer and reformat it with a new partition before the XBONE would recognize it. After that it has been working flawlessly and I can't tell a difference between apps and games being run off of this versus the internal HD.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Does what it is suppose to do.

    Posted
    TheOne22
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Wanted something I could dump some of my old college papers onto in order to free up some space on my main hard drive without flat out deleting all my work. Simple plug and play. It doesn't have any fancy pre installed software or improved copying speed. Its just a no frills external hard drive. If that's all you need I recommend.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Backup Drive

    Posted
    MoMaz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The drive itself is great. However, the backup software is NOT compatible with, nor does it work under WINOS 10.x. This, the user is relegated to using the WINDOWS backup (ugh) or purchasing a 3rd party backup software. This was NOT disclosed on line. Hence, my 3-Star rating

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Good external storage option

    Posted
    JordanR24
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased this external hard drive primarily to use for additional PS4 storage. I have about 6 games stored on it so far. It allows me to play the games off this hard drive as opposed to my internal PS4 hardrive (which is full). Make sure to format this drive through the PS4 if you plan to use it for this purpose.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best for tablo

    Posted
    lkydeb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased this memory bank for my Tablo local tv streaming. It was recommended by Tablo to get the best veiwing. It was so simple to just connect to it to my Tablo. This 2 TB memory is perfect & I can never run out of recording space. Thank u!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Drive

    Posted
    Uscstyle
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have quite a few of these and they're reliable work horses. Same as the My Passport, but without encryption, which I think is actually a plus in the event that the enclosure fails for some reason. You still have a chance of pulling the drive and saving the data.

    I would recommend this to a friend