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Customer Ratings & Reviews

Model:
WDBCTL0040HWT-NESN
SKU:
2832018
Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 1848 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the My Cloud 4TB External Hard Drive's ease of use, large storage capacity, and relatively quick setup. Positive feedback also highlights its performance, remote access capabilities, and competitive price. However, some users experienced challenges with the software and interface, suggesting areas for improvement. The instructions could also benefit from greater clarity and detail.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,848 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Perfect Solution for Cloud Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to setup, connected right away, and is a great answer for a cloud service with lots of space and no monthly fee's. Can access the drive from anywhere with any device. Automatically uploads all my pictures I take which is great for backing up those precious moments. Overall I couldn't be more satisfied, was using Dropbox mainly but was running out of space and didn't want to pay monthly for extra space so decided on running my own cloud and love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 3 out of 5 stars

    Great NAS storage at a decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and large storage with internet access. Let's you setup folders accessible from anywhere. However it looks like WDs security is weak per a recent article about security flaws recommending turning off cloud access. So I can only give it 3 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great for lite backup needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Price, easy to use/manage, IOS app is easy to use. Great if you are looking for an easy and economic way of having your private media online. It works very well as a media server for smart TVs. Speed is very decent. My only Con: random failures when backing up this drive to another external drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being somewhat of a noob in the NAS server arena, this connected with no major issues. The software was easily downloaded and installed from Western Digital (although their mycloud website is down for repair). The Mobile interface app is a tad glitchy; I keep loosing my connection and have to regenerate a new code daily. As for hardware specs, this device streams video without glitches or lags.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great nas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little backup solution. Cheaper than most others and does a great job! Using it to offload some data from a server and it performs great. I do have it running through a different ip to speed up my other network

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 computers, 2 smartphones, 2 gaming consoles are all using this as storage for videos and music. Automatic backup for the computers as well

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    It does everything it said it would do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to have extra space to save my music, movies and documents. I also wanted to have access to them from anywhere I was from my IPhone or IPad, but did not want to subscribe to any Cloud service. This unit solved my issues!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to store data and free up space on the hard drive. Difficult to set up but not impossible for a novice like me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and seamless to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace an old WD MYBOOK NAS Drive that was starting to die on me. Setting this up was much easier than the older model and using it is very simple. I highly recommend this and will likely be purchasing another soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits the need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a secure backup method without paying for a online service I had no confidence in for keeping my information safe. This device worked well for a few months then hard drive quit. WD was very responsive to my emails & I'm in the process of returning it for replacement. Down side is trusting they will destroy platters with data on them. Never had an issue with other WD products, so I will likely purchase from them again in future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Lot's of space at a good price for a network drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WB setup is quite simple. Intuitive interface allows for quick setup. Easy to turn off features you don't want.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did my research and finally decided on this my Mycloud it performs well and was not to hard to set up on a Mac ..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Necessary storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Discovered a convenient way to set up automatic backup for an overloaded iPhone and iPad! Backup for my massive photo collection so I don't have to keep deleting apps, and can trim the iCloud costs as well. Highly recommend the intuitive configuration out of the box. This was a good investment.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Everything I hoped it would be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I hoped it would be The people at your store were so helpful and I decided to buy the product there when the product is work extremely well for my husband and I we store all of her movies on this thank you very much

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Storage

    Rated 4 out of 5 stars

    WD My Cloud 4 TB to store all photos and videos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the WD My Cloud 4 TB to store all my photos and Videos of my Grandchildren. I always buy only WD Hard Drives, External Passport Drives as they are the best drives made. WD does extentise testing before releasing it's drives and back it up with their exclusive software that works Great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 4 out of 5 stars

    Good NAS option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a second NAS and had good luck with my first WD NAS. Tried the MyCloud option. Pretty easy setup and fairly simple to use. My one complaint is that it runs constantly even when there is no syncing. I read this online after the purchase. Not a deal breaker for me but potentially annoying for some.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Product performs as claimed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only started using the WD backup drive and am pleased with it's performance so far. I've been using WD products for over 10 years and haven't had one drive fail yet.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    This is a great place to store millions of photo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I said millions. It is very accessible to add photos and look at your photos. You can go from your computer to your smart phone, and then pick it back up from your tablet. Also it holds many long high definition videos.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent Must have personal storage. 4 TB is more than enough you need for all your storage requirement. Perfect service at Best Buy. they matched the price with Fry's and on top of it you earn your reward points

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Setup easy, transfer rate slows with use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit setup was very easy, no issues were encountered during setup. When copying a large block of files the system slows down after a bit. If you pause the transfer, wait a bit then continue the transfer rate goes back up then diminishes over time. Overall, I'm happy with the device.

    I would recommend this to a friend