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Customer Ratings & Reviews

Model:
WDBCTL0040HWT-NESN
SKU:
2832018
Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 1848 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the My Cloud 4TB External Hard Drive's ease of use, large storage capacity, and relatively quick setup. Positive feedback also highlights its performance, remote access capabilities, and competitive price. However, some users experienced challenges with the software and interface, suggesting areas for improvement. The instructions could also benefit from greater clarity and detail.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,848 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great starter NAS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use interface. No intensive networking skills needed to configure

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly easy to set up. Download Seagate apps and you will be viewing/listening all the files you have copied to it. Easy to reach with just your email address.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great NAS at a good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD myCloud is a great network hard drive, now in 4TB capacity. I've been buying the product line for years now, and they've yet to fail! Good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    My cloud just as good as I cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was easy and there is a lot of information available on the Internet to explore more options with the my cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    performs as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as simple as that....setup was simple, network connection simple, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Easy set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mobile app. Easy to use. Has enough storage to meet my needs

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Looks good, performs well, could use improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device looks stylish, is quiet, has a small footprint and it performs adequately with acceptable speed when executing a backup. The backup software allows backing up individual folders or files and provides access to the backed up files in their original form. Would have liked to have specific instructions accompanying the product with direct links to the software required to operate the device and to the backup software. An on/off button or the ability to turn off and then, later, back on the device via software would be welcome. Although it can be rebooted and can be shut off through the software, in the current version, the device can not be turned back on after turning it off. One has to unplug it and then plug it in again in order to restart it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice way to share family music and photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. It's a great way to share all the photos and music files between all the family members without having to burn a bunch of CDs and DVDs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to backup my computer. Very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    Love my own cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. Since it is hooked to your personal wifi network you can access it anytime and anywhere. The bonus is, you don't have monthly or yearly fees to have that access. It is all your for free with the purchase. It is easy to install, easy to change and add things. Great product. Only down side is it take awhile to loud large file folders, but you would expect that with any external device.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers good storage. Not much too it. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, remote phone and wifi access to storage. Invaluable to my profession. Best Buy had the 4TB in stock, where other stores did not even carry it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some time to get it to properly work, but now working OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great personal cloud device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product offering remote access as a personal storage device , i am reallly satisfy about the quality. A little bit difficult to setup initially.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goodbye Dropbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having my own personal cloud. It feels more secure than Good Drive or Dropbox where you have no idea who has access to your stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price, Nice idea but have not checked out the cloud part.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Not sure at first, but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am now in control of my own 4T cloud and it really does what I had hoped it would, I am on satellite and am very satisfied, all my tech can reach my files

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works very well once you get past the setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider myself to be more of an advanced PC / network sort of person and I struggled to get this set up and working correctly. It has a few quirks. I have small children and had parental controls on my router this caused some very odd issues. I could access the router from mycloud but it would not update the firmware with the parental controls enabled. I also struggled to map a network share to one user. Eventually I toggle the settings off and then back on it that corrected that problem. The final issues happened when I unplugged my router. The light on the front of the unit was flashing yellow which indicates there was no network connection, but I could actually access it on the network. Had to reboot the unit to clear the light. Overall once you get past setting it up it is very fast on my network and I use it to stream to just about everything in the house. It has no problem playing HD video from a GoPro on our TV across the network. I just wish the software side of it wasn't so "buggy".

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great But Can Be Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved how simple it was to use, but was hoping for more configuration options to make the backups one way traffic and not only syncs. Overall, great!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great option for personal cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product for personal cloud. set up in minutes and its very easy. i have so far no complains about the product and have worry to go over my storage.

    I would recommend this to a friend