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Customer Ratings & Reviews

Model:
WDBCTL0040HWT-NESN
SKU:
2832018
Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 1848 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the My Cloud 4TB External Hard Drive's ease of use, large storage capacity, and relatively quick setup. Positive feedback also highlights its performance, remote access capabilities, and competitive price. However, some users experienced challenges with the software and interface, suggesting areas for improvement. The instructions could also benefit from greater clarity and detail.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,848 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great storage and easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for the price. It works with all computers and phones. I am self employed and I am able to store all of my work and personal files on this devise and I can access from from anywhere. I am able to backup my photos and music from my computer and I can access them on my iPhone without having to load them on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Lots of memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of ignorant to set up but has lots of storage

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with this it works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mycloud device is an excellent device for the compiuter user that need to make sure they are backed up at all times from any location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient...you can access all of your data from a remote location without constantly copying on to flash drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the mycloud.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three WD drives-two Passports, one Mybook. I have been very happy with all them. Then I purchased WD MYCloud. MyCloud is easy to setup and easy to use. It took me a while to understand about dashboard and drive access process. I mapped the drive. One item is not clear to me is, when set up the drive, it displayed WD Mycloud icon in the explorer . But it doesn't show all the folder that are included in the MYcloud. Manual does not mention about this icon and it's function.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is the 2nd time i bought this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so awesome i had to buy another one for my parents now we can get to our stuff from anywhere and the best part is, its personal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea of having all your files readily available is convenient. For some reason my music files load faster than my picture files. I didn't like that it didn't come with an usb cable. Also having to directly plug into the router I'm hit or miss about.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Challenging setup but works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not for a beginner. Physical connection is easy but the software is a 7 out of 10 on a difficulty scale. Backing up a system on it is fairly straightforward but restoring it seems nearly impossible. Managed a work around but not via the software.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    excellent storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this storage device and I couldn't be happier. it provides excellent amount of storage and the best thing that it is more private than using other cloud products available in the market. You can access everything you have stored through your computer of a phone app. it works with android, windows and apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product to store and share

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase. Easy way to store and share most of your data to your loved once.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good it was easy to hook up and easy to transfer my data to from my wireless dives as well as my lap top recommend gettin it

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Ok product for personal cloud at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performs what it advertised to have a personal cloud at home. However, the file transfer speed is slow, and a bit noisy when it runs. I also encounter sync problem with my files in my computer. Overall, an ok product for file back up storage.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cloud system was extremely affordable at best buy! I'm very happy with my purchase. The only thing that would make this better is a instruction manual that explains how to set up user access and secure the system. It's a lot of trail and error and can take some time. Other than that, it's pretty awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy plug and play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works great- easy to set up- basically plug&play- app is very convenient an lets you upload files directly from your phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to set up. Can access from computers and mobile devices very easily.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great cloud storage from home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It creates a huge online cloud storage to keep my files, photos and videos readily available anywhere I go with Internet access.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Really expanded my network.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the boring stuff. Packaging was great, no damage during shipping. We love this device. The 2TB storage is plenty of room for all of the family to save pics, music & movies. And it allows me to free up HDD space on our computers. I love the remote access via the android and windows apps. We use this every day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great data server

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This data server is stand alone. It doesn't need to be connected to a computer, just a router. It's easy to setup and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great cloud storage alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it really easy to use and manage; however I didn't like the iPhone app that interacts with the hard drive because there is no progress bar when sending pictures or videos. So you never know how long time it takes or if it is working or not.

    I would recommend this to a friend