Customer Ratings & Reviews

I've had the cloud for a few weeks and so far I love it. It does everything I needed it to do.

Easy setup. WD website and documentation a little dated, but was still able to configure without calling tech support. Only giving a 4-star because of documentation. Maybe the 6TB has updated docs. Very small footprint, but great storage capability!

I use this as my archive storage for my design work and it is excellent! Easy setup and easy to use. Once it's hook up you can hit the ground running. Would highly recommend to anyone. Thinking about getting another so I can daisy-chain and double my storage.

I like that I can access it from anywhere. I wish it would automatically save things once I turn on my computer, instead of having to do it manually. I like that I can easily expand my cloud storage capability easily if I want. Transferring photos takes way to long.

Great product , easy setup, and back up! Highly Recommend !

Works very well for our family business needs. Very pleased with the ease of use and performance!

I believe WD makes good products overall, and I own other external drives they sell...however this product was a nightmare from day one, and I returned it. First off...the software was very buggy and it required several attempts to install it. I then had issues with my network recognizing it. Spent a lot of time on the phone with Technical Support, which overall was good, as you get people on the phone fairly quickly and they were helpful. Once it got up and running it was unreliable and the drive kept freezing up, with various error messages. My reason for getting this was to be able to access needed files while on the road away from my home office, and I could not live with the unreliability of this product. Would rather spend a few dollars every year and use Dropbox, or one of the other cloud services.

I recently had to replace my WD My Drive due to the led light turning red. I had this external drive for 6 or more years. I purchased a WD My Cloud 4TB External Hard Drive and to date I am happy with how it is operating and I would recommend the WD products.

Well secured and best for remote access. Highly recommended

This is a very great thing if you take a lot of pictures and you can store them on your computer

Set up was easy. Now I have my own cloud storage for pictures, videos, all my work files.

Super easy to install. Easy and fast access to my files.

This is a great item. It frees up space on my phone so I can continue taking more pictures.

this is something everyone that owns a computer should invest in. very easy to set up and use.

Extremely easy to hook up, thus far maintenance free, well worth the cost - headache free.

It's a nice and easy installation product Now I have no worries of loosing my pictures

Having my personal cloud on my iOS devices, awesome Everyone should have one

Purchased this product to setup my own personal cloud and it works perfect.

Easy set up and works perfect. No problems whatsoever. Added protection for minimal price.

Physical set up was simple. Setting up software to back up my Imac, PC and Ipads was difficult and I still don't have it correct. It's not backing up automatically. Still working on it!