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Customer Ratings & Reviews

Model:
WDBCTL0040HWT-NESN
SKU:
2832018
Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 1848 reviews

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Rating by feature

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the My Cloud 4TB External Hard Drive's ease of use, large storage capacity, and relatively quick setup. Positive feedback also highlights its performance, remote access capabilities, and competitive price. However, some users experienced challenges with the software and interface, suggesting areas for improvement. The instructions could also benefit from greater clarity and detail.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,848 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great for Mac Backups using Time Machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device as a birthday present for myself and I set it up very easily. Once set up, the initial backup using Time Machine takes a while (it is ethernet/Internet Wifi router dependent after all), but with plenty of configurable options and integration with the manufacturer website for uploads on the go, it is a very good idea for simply backing up a MacBook Pro. You can even enable/disable the Time Machine Backup option if you need to or just want a manual uploader. The best part is, it is completely under your control and your files aren't transferred to the web proper. You will of course, need to establish an initial administrator setting before it can back up your files to the drive and also, create an account with WD. But would definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I wish I had money to buy more just to store it for future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge Storage capacity, easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been looking at WD Cloud storage for sometime now. Finally went with the 4TB model. Connected up very easy. Firmware update required which took awhile but everything worked out well. the user interface of the utilities are easy to navigate through. Backed up my desktop (over wireles as my desktop lan connection is fried). This took awhile but completed successfully.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent backup system - easy installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent backup system. Easy to setup. Easy to retrieve stored data.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Novice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solution for a novice interested in NAS. Very simple to get setup and a great space saver on a budget laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to hook up we are very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to setup and has been working great for months. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, easy to use, with personal security, for multiple users

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome and must have tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and must have storage device for one who have lots of data

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It connected right away. It is very easy to use. I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Streams Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has ample storage and streams well once you get all the settings correct. The set up needs to be more "Mac" like.7

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good Cloud NAS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been impressed with this unit. I will say this is the best bang for buck unit at Best Buy. Synology or QNAP are probably better for certain applications but this has been working great for me at home.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Good value but seems slow on file copy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this drive to provide a central backup and file storage device for our family computers (2 mac pro & 1 pc). Setup was smooth for the most part, but I was able to overcome the few issues I had. The only real issue so far has been the very slow performance copying files to the drive. There is a Comcast Technicolor modem/router involved; so that may be contributing to the issue. On the WD website, there is a suggestion to enable UPnP on the router, but that is illusive at this point.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best personal cloud server I've ever had. It fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and easy to work with. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for personal storage. love the access from the app on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition to home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for home and work. Fast, reliable and easy to learn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Cloud TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a minute to set it up, but once it was up and running it worked like a charm. I can access it from any of my other machines, and sync all my files and folders easily. It so much easier to have a central respository to save your data when you can easily retrieve it.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Could have better software but as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's one device that works extremely well with Mac time machine, works ok with iPhone and iPads backup and works poorly with windows, the windows software for my cloud is slow and buggy. Another issue is that is not clear when you login in to my cloud online or local account, the have different credentials and it's confusing. Over all it's worth the money and dose is job as personal cloud to beck up iPhone photos and over wifi mac time machine.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Plenty of storage for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wd - My Cloud 4tb External Hard Drive (nas) was a little tedious to configure on my many Windows computers. Some laptoos are running WIN 10 while others are on WIN 7... once I set it up on the network to share everyone in the family was however, able to move their music, videos, and pictures to the NAS. This enabled everyone to clear their seldomly viewed pictures to the storage and free up memory without having to delete the photos forever...

    I would recommend this to a friend