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Customer Ratings & Reviews

Model:
WDBCTL0040HWT-NESN
SKU:
2832018
Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 1848 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the My Cloud 4TB External Hard Drive's ease of use, large storage capacity, and relatively quick setup. Positive feedback also highlights its performance, remote access capabilities, and competitive price. However, some users experienced challenges with the software and interface, suggesting areas for improvement. The instructions could also benefit from greater clarity and detail.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,848 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to hook up and it's easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cloud for a home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice home cloud. All my apple devices connect to this cloud, even my Samsung smart tv picks it up as well. Only little hick up is my MacBook sometimes can find the cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Cloud Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to Purchase a NAS Storage device, but the WD My Cloud Does what I need it to do, It is not fast but it works as advertised. I think that it will be great for any Home user. Once in place and configured had to wait 24 hours before it became Stable, After that it has been solid as a rock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product for the price and the options to save everything wherever you are is perfect for anyone on the go or business person. Have everything you could need on hand ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is simple to set up and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this. Plenty of storage, easy to set up my shared folders without jumping through hoops of Windows sharing/security confusion, and remote Time Machine access for my macbooks too!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and holds tons of pictures and documents

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great But Can Be Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this storage device and it does what it is supposed to do well. However, there should be additional configuration options to have one way back up and not just sync.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it easy to share or access photos and music without exposing oneself to a third-party cloud. My only complaint is that access can be annoyingly slow when away from home network.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It still early but all sign say its a good product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Great Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage device, simple to setup, great addition to your network to backup you data

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great look and it's a space saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install ,easy to maneuver in your screen .

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has given me the extra space I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the capability to access my info from anywere

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use, and stable on my network. I love that I can easily stream movies to any tv, computer, iPad, phones, etc. in the house with no wires, installs or additional devices.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great for running media server

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, runs cool and quiet. I access my system remotely and move media files to this drive to run a Plex server, archive files, and serve as backup destination for multiple computers.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 5 out of 5 stars

    Great cloud drive for my business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of research decided on the Western Digital MyCloud. The price was very competitive and the setup was very easy as I do not have any experience in setting up clouds or networks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works... and it doesnt work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great for the first few weeks ive had it. Then, out of nowhere it doesnt work. Have a steady blue light (ready status) and is unable to connect from app, over network or even remoting through the device's IP. WD has no solution this ongoing problem. Dont trust this review, check the thousands on-line having the same problem. If it works for you with no problems, you are the few lucky ones.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the flexibility of accessing the data from anywhere. The only thing that would make this better would be the ability to connect and transfer data directly thru usb.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Love the Cloud feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. My wife uses this for work, so it's good to have something reliable and easily accessible. And the app works great too! (Both Android and IOS work flawlessly)

    I would recommend this to a friend