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Customer Ratings & Reviews

Model:
WDBCTL0040HWT-NESN
SKU:
2832018
Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 1848 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the My Cloud 4TB External Hard Drive's ease of use, large storage capacity, and relatively quick setup. Positive feedback also highlights its performance, remote access capabilities, and competitive price. However, some users experienced challenges with the software and interface, suggesting areas for improvement. The instructions could also benefit from greater clarity and detail.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,848 reviews
  • Rated 4 out of 5 stars

    Good Hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need know something about the type/speed/transfer of your network and how performance it for have good results.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fairly easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have many computers and have set this up as a media server and cloud sync in our home. Very effective device.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    great plug n' play NAS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attached this to router. Wirelessly connects to WD TV live media device. Videos on this drive. Videos also on additional drives that plug into this device and all are easily accessible thru WD TV Live device. Music on another drive also plugs into this device and accessible thru WD TV. I use this entirely for media access.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for small networks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older 1 tb network storage drive and it wasn't working well, kept having access issues. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I recently got the 4TB MyCloud NAS and we love it. It's great to be able to pull data from it to show off photos, etc. without having to keep the info on your phone's local storage. WD tech support is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    is exactly what i need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is compatible with both PC and MAC. I love the capacity it makes storage very easy and accessing from any computer in my office works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product. Slow but works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and concept. Definitely works (with PC, Mac, Mobiles). Had some trouble hooking up a 3tb hard drive but was finally able to make it work. Has some minor issues. Otherwise, it does the job. Good backup/storage device. Had it for 1-2 months.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Apple TimeCapsule alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for alternatives to Apple's Time Capsule for Time Machine backups, and I didn't need the Time Capsule's WiFi router features. I bought two of these MyCloud units. They seem to work fine after 3 weeks, and have not dropped off requiring reboots like my previous Time Capsules.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external Hard Drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several external hard drives, and currently have 10Tb of external disk space. Works great and last a long time. The MyCloud online application runs a bit slow, but overall I'm as pleased with this as I could be.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy & ample network storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just disappointed in the no frills access via the internet. Thought they might used as a mounted style networked drive for computers that were shared via the internet, but only can access files via proprietary WD software that doesn't serve the primary purpose for which I bought the drive. Still didn't return it for the sheer size and ease for storage. Hopefully they'll update it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great solution for personal backup / cloud drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is very easy to set up. Plugged it into the AirPort Extreme router and all the computers (MACs) on the LAN detected the drive. File copy speeds locally are impressive, the drive runs very quietly, and the ability to have a local cloud accessible to mobile devices is very convenient. Setting up access to the drive when not on the LAN was painless and finished inside of 5 minutes. Option of attaching an extra hard drive via built in USB 3.0 directly to this NAS is attractive to expand beyond the 4TB capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to get tons of pics off my iPhone since I was starting to have issues with apps, etc due to filling up my storage limit. I really wanted something external and not rely solely on other things like iCloud, Shutterfly, etc. I feel that MyCloud was exactly what I needed and it was easy to set up and start moving photos and videos right away. Now I automatically upload pics everyday to maintain my freed up storage and then able to access those pics from anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A good home archive solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, setup wasn't completely intuitive. I am replacing an original Windows Home Server with this drive, so I had some preconceptions on how the drive should be setup. Once I got past those, the setup procedure made sense. I access the drive from a MAC, Windows PC and various iOS devices and it has worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy to Use Home NAS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple, easy-to-configure and decent performance home cloud / NAS server. Interacts well with the Mac OS environment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Seemless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to use. We have an all Macintosh network and works fine with it. Although setup can be fairly easy - some of it is a little convoluted. Updates can easily be set as automatic or manually. With Mac - access via the finder or with Western’s App. Western even has a setup to sync and/or setup for TimeMachine via your network/ meaning it doesn’t have to be directly connected to your Mac - like Apple’s Time Capsule.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok cloud storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is good for uploading data; backup etc..but I still prefer drop box or Amazon/iCloud type of interface.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Nas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and works great, Plenty of storage. I got it use with my Plex media server and everything setup very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Network Back up Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me just a few minutes to set the drive on m my network and it works fine. I was able to back old photos and the entire contents of my computer in no time at all. Best backup drive I have ever owned !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    A little confusing to setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No issues. Once I got it setup it was easy to apply.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely works well for what I bought it for, and accessibility between computer/phone/tablet is great!

    I would recommend this to a friend