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Customer Ratings & Reviews

Model:
WDBCTL0040HWT-NESN
SKU:
2832018
Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 1848 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the My Cloud 4TB External Hard Drive's ease of use, large storage capacity, and relatively quick setup. Positive feedback also highlights its performance, remote access capabilities, and competitive price. However, some users experienced challenges with the software and interface, suggesting areas for improvement. The instructions could also benefit from greater clarity and detail.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,848 reviews
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great NAS Device for the $$$ !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD My Cloud was a great buy for the price and capacity. I use it primarily for media and computer backup. I was able to backup my media library (television shows, movies, music). Then, I synced with Plex on my MacBook Pro. So, I can have access to my entire media library wirelessly at home or on the go!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great alternative to cloud storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to the cloud. It lets me control who can access my files without them "leaving" my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good, but need to understand security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good device, but need to understand security and differentiate between public and private data

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as user friendly as I thought it would be. Overall a great unit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work. However have to resrtart occasionally to make it work with time machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for wireless storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little confusing at first to set up & use, but once you get it going it's easy & convenient to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was what I expected since I own a few more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product met all my expectations since I own a few more WD Drives. This is my 3rd cloud and absolutely love them. Able to access all my file remotely from any location in the world is the coolest thing. I have thousands of movies and hundreds of thousands of music files and they're always at my fingertips. Thanks WD & Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to backup non critical files at my work location. Currently it backs up about 10-12 computers files and also a small SQL database with a nightly full backup and then log files every 5 minutes. It's easy to create all the shares you want to keep things organized. So far it seems to be a good solution for the price. Durability in a work environment will have to be seen. So far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good personal cloud, but unfortunately the installation is not so easy as manufacturer says.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great storage and access ability from everywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great from cell phones, tablets, computers and fast and reliable, great way to have a secure cloud within your house accessible from everywhere you are

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Not simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think set up and use are easy on this item, however, when I initially set it up I dint get it completed and still need to work on it. I use Dropbox and it has been easier. Hope to finish this weekend. It is a great price for a lot on cloud based home cloud storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    took a while to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took a little while to setup. thought itbwas doa out of box. after factorty reset works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Just wish I would have gotten the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Just wish I would have gotten the Mirrored version. Sometimes the connection from my laptop at work is spotty but I think that has more to do with our firewall. Would highly recommend !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good personal cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good to use through the wifi. But it's not convenience to connect through the sub cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup system for my data.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product help me organize and connect to my data over the internet. A personal cloud system that I can control.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I thought it would be easier to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it is just me, but I thought this would be easier to use than it is. Not many instructions came with it, but this cloud comes with customer service to call and help you get started. I am still learning and will be using customer service until I understand it fully. I am trying to connect my old desk top with XP and two IPhones and an iPad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    My Cloud Server

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a at home storage solution, this fit the bill. Little bit of learning curve but plenty of online tutorials explaining everything. Using for storage that is shared by 4 computers, great solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super convenient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few of these drives and could not get by without them. Fast file transfer, cloud access, streaming content directly to my smart tv all make this indispensable to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup took about 10 minutes. No problems. Using it for about 2 months constantly backing my data. My whole family is using this one unit for a backup. Good price, good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent storage at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for cloud storage, then this is your answer. WD offers significant data storage which is accessible anywhere for a great price.

    I would recommend this to a friend