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Customer Ratings & Reviews

Model:
WDBCTL0040HWT-NESN
SKU:
2832018
Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 1848 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the My Cloud 4TB External Hard Drive's ease of use, large storage capacity, and relatively quick setup. Positive feedback also highlights its performance, remote access capabilities, and competitive price. However, some users experienced challenges with the software and interface, suggesting areas for improvement. The instructions could also benefit from greater clarity and detail.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,848 reviews
  • Rated 4 out of 5 stars

    Excellent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using in home networking and it works perfectly fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works but by no means perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit, works software is kind of janky needs way to much installed instead of just a ip and folder locations. Still have not used it as online storage, will get around to it later. feel like would have been better off just buying another external storage drive.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect cloud drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my official review of this product. It's good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    External hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Lots of options for size of memory. Wireless too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Access from anywhere easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than being able to pull up an old photo from the past, on a full device any where in the world. A great way to have a personal cloud

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Very good option for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good option for personal storage and easy to maintain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it on my network to share movies and music library.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product, easy to setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second 4TB MyCloud NAS; no issues with the drive; the older MyCloud does not have the same features as the new one. However, I couldn't find the shutdown feature in the new one; googled about it and it appears the shutdown feature is no longer provided. Have been using these drives for years and have not have an issue. Product is solid.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for lots of storage capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the product is synced with several computers on a network it is really nice as you can be on any computer and access any files from the other computers on the network without all of the extra hardware and connections

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    My cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good investment. I take so many pictures and video of my family and I upload it instantly. I also got this on sale. The store had it at reg. price but they price matched with the best buy site.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Personal Cloud Storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great personal cloud storage, easy setup and price is right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it! Easy to use. Setup was straight forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your own cloud is finally here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will have your own cloud and you can control who sees what with all the good speed of the device

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this to help store files in a 3 person office. The set-up went ok but the included instructions weren't completely clear. Once it was hooked up and connected to our Wifi I was able to access it. Not as intuitive as I would have liked but ok so far.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome A++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really awesome. WHen i was in Europe, I was able to log onto this device and get the data I need and folders. When it was movie night, my european friends needed a move to watch and bam. I access this movie folder and played it on the spot. Really fast and convienient. Downside: just make sure no one turns it off when you are on vacation.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    good, but slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it were zippier in cataloging the contents of a music folder...or it cached the results it would be fine. I have a little trouble VPNing in from some locations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit for storage for the whole family. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Data Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous experience with this product remains true. Needed a new external hard drive to handle the expanded backup needs for my family. easy to use and is working as flawlessly as our other drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is precisely the model that I was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device with a lot of space and access off site is great.

    I would recommend this to a friend