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Customer Ratings & Reviews

Model:
WDBCTL0040HWT-NESN
SKU:
2832018
Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 1848 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the My Cloud 4TB External Hard Drive's ease of use, large storage capacity, and relatively quick setup. Positive feedback also highlights its performance, remote access capabilities, and competitive price. However, some users experienced challenges with the software and interface, suggesting areas for improvement. The instructions could also benefit from greater clarity and detail.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,848 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Perfect for cloud storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install even for novices. Good product customer service in case you run into issues during set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having so much fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for keeping all my files as well as digital.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but can be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for streaming but does not have support for .mkv files. Also Plex is not supported.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There do seem to be limits to what it can host as media server software. I thought it supported Plex but I didn't read carefully. On well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great wd for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok, i recommend this product, is good and easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great NAS device for Apple and PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This NAS device has met all my data storage needs and expectations. Very easy to setup and with the apple timemachine feature built-in it makes keeping my MacBook Pro backed up very simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent network storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so much. It is excellent and easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well for a personal cloud.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have any problem setting it up and it is easy to access from where ever I am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works,great. I use it with my iPad every day..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item on sell, I was not sure how easy it would be to set up. Was able to get all my information on the cloud and access from anywhere. Great item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with my network hard drive..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product that I bought is very good and usufull

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After hooking this item up on my server, I am able to back up all my PC's on a scheduled time and it has more than enough space to hold all my important backups with great speed as well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great for streaming movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for storing home movies and playing through mobile, tablet and apple tv using vlc

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple set up and the wireless uploading is so convenient. If you love your family and take tons of pictures and videos, this is a great way to save memory on your phone and everyone can share it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cloud is so awesome. It connects to our existing hard drive through USB and can stream all our movies to all 3 of our DVD players! Not to mention holding all of our pictures and documents.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Setup is a snap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD - My Cloud 4TB External Hard Drive (NAS) is great for backing up your photos and freeing up space on your laptop or mobile device. Setup is easy, and the product works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Down load both apps for device WD photos and my cloud

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy, great for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace a dead 3Tb after moving. The newer models like this added a nice USB port to expand. Couldn't justify the the 6Tb for the price difference, so this will have to do for now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Easy once set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use once set up on all your devices. Doesn't work as well with IOS, works better with android for mobile use. Like when I want to stream movies to my iPhone I have to make sure it's a MP4 otherwise it won't stream to my iPhone. It's also easier to moves files to and android and I haven't found out how to move files from wd cloud to an iPhone.

    No, I would not recommend this to a friend