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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 1848 reviews

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Rating by feature

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the My Cloud 4TB External Hard Drive's ease of use, large storage capacity, and relatively quick setup. Positive feedback also highlights its performance, remote access capabilities, and competitive price. However, some users experienced challenges with the software and interface, suggesting areas for improvement. The instructions could also benefit from greater clarity and detail.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,848 reviews
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good for cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for holding lots of data. However, makes access much slower.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the personal cloud and being able to access from many different devices. Well built, simple to use and good software. Very happy with it, easy backups too.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Nice alternative to cloud storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is much cheaper than buying other cloud storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value, atrocious setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem is the utter lack of instructions on how to transfer files onto it or how to set up a backup plan. Through independent research I figured out that you have to map it as a network drive in order to move files onto it via copy/paste and that you have to download and install backup software on your PC in order to get that going.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy to set up. I would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A little more difficult to use than I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and still learning how to access content outside of home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    worked as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what I need it to do. installed easily has good fetured

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great drive, you can configure it to drag and drop files as long as you are on your network, Access files from anywhere including your phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bach source

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work as well as like have to do a lot of steps. Doesn't work like was told it will at the store

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great backup and easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to backuo your data. Easy setup within minutes and I was backing up all of my mac computers to the same drive. Great value....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and ready quick access for all of my devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice product for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product for home use, not the best for what I we setting up for use in a test lab master nas.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 other external hard drives I use for video editing I do. The drives work great. I can even access the files away from home if necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I love my Mycloud storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is totally awesome! I absolutely love the fact that I can leave home and take my entire storage with me. I'm never too far away from my music or my movies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backup Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the drive to be my backup for my MacBook Pro 2013. It works well with the time machine app. I'm not sure if the 4TB is enough for hundreds of thousands of pictures, but if needed, I can buy more! The drive is silent and so far reliable. Given, it's only been a few month. Only complaint would be cost, but it is what it is

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    iCloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for back up storage for no hassle backups. Good product

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Love the wireless sharing for my videos and photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product and storage capabilities great for on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    GREAT TO KEEP MY MEMORIES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS EASY TO USE, I M VERY HAPPY TO KEEP MY MEMORIES SAFETY

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    NAS Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD NAS drive easy setup . Easy accessible network drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for a home server

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to have access to my files all the time, this external hard drive made my life so much easier because now I can access all my files on the go.

    I would recommend this to a friend
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