Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
WDBCTL0040HWT-NESN
SKU:
2832018
Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 1848 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the My Cloud 4TB External Hard Drive's ease of use, large storage capacity, and relatively quick setup. Positive feedback also highlights its performance, remote access capabilities, and competitive price. However, some users experienced challenges with the software and interface, suggesting areas for improvement. The instructions could also benefit from greater clarity and detail.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,848 reviews
  • Rated 4 out of 5 stars

    Good Drive for the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these network drives now and as the prices fall I bought this one. Price per Gig is great. The software takes a little getting used to but being able to access these drives over the internet via phone, tablet or computer is great. I am able to stream video to my internet connected TVs as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great alternative for Cloud Storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a good product for the money and easy access through the app is a great alternative to iCloud, Dropbox, One Drive, Google Drive, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    3rd One I have Purchased Great Drives

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd My Book Live drive I have purchased. I purchased the first one over 3 years ago and it is still going strong. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to consolidate all storage into one, and now i can access my photo and document from anywhere in the world

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Does what I need it to do. Takes a little time to figure out but once you have it is awesome,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great if, like me, you forget to backup your electronics on a regular basis. No worrying about remembering to plug anything in. The one downside is that it took forever to transfer my files from my old external hard drive even using a ethernet cord which they said was faster than over wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wireless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you don't have to olug this device into your laptop. I can access it from anywhere and it is easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Product as expected. Easy to set up!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this cloud drive. It was very easy to set up, and now I have easy access to files I keep at home anywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excelent backup system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem so far. Great product. I use it to backup my computer and to access files on the go. Easy to use and fast access.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    VERY NICE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT, EASY TO SET UP. I AM FINDING A LITTLE LAG SOMETIMES FOR WIRELESS STREAMING, BUT THAT MIGHT JUST BE MY ROUTER.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, fast cloud drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These drives seem to be pretty solid and fast, but the setup can be tricky for someone who is not familiar with cloud drives in general. Once they are set up they perform well over both the LAN and as a remote cloud drive. Just be prepared for a few hiccups and a little learning curve along the way.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Ready to setup. We use it every day. Backs up lots of different devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy to purchase this ,easy to set up and really nice to have all my pictures videos and music in all my devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Irritating issue with shutting down properly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this unit however there is an ittitating issue where you cannot shutdown the drive from the web interface, only restart. I have to SSH into the drive and manually do a shutdown. Other than that, great drive. Hope they update the interface soon to add back a shutdown option.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Running my Plex server

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little cloud storage, with the right router and setup correctly its a good purchase. I'm using an Nvidia Shield to run my plex server, mounted this as a network drive and scans perfectly. I just add files with any PC/Device on my network and show up instantly on my plex after updating my library. Make sure to download the software, has great custom features. Also a great alternative for iCloud and stuff. Backups all your mobile device to your mycloud at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine when used simply

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HD works fine, but I'm using it without installing any of the software. Using it to copy and paste files, as in non-automatic backups or as primary storage for a wireless laptop, it installed easily and works fine. The KISS system is alive and well with this WD MyCloud hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price for a great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got tired of paying for extra iCloud storage and found this to be the answer! Easy installation with our cable modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good and useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works sweet with my Mac book pro time machine setup. One improvement I am looking for a auto photo video upload from my idevices Wd forums talks about this feature need. As usual good buy from best buy ata great price and some best buy points.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart phones, tablets, laptops, can all backup automatically the photos and videos so you can manage the space on them.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Personal Cloud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got this. Makes a huge difference keeping space on my devices but being able to access it anywhere i am.

    I would recommend this to a friend