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Customer Ratings & Reviews

Model:
WDBCTL0040HWT-NESN
SKU:
2832018
Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 1848 reviews

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Rating by feature

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the My Cloud 4TB External Hard Drive's ease of use, large storage capacity, and relatively quick setup. Positive feedback also highlights its performance, remote access capabilities, and competitive price. However, some users experienced challenges with the software and interface, suggesting areas for improvement. The instructions could also benefit from greater clarity and detail.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,848 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    No more lack of storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have all the storage we will ever need. Everything has worked seamlessly and the app is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Using to store my files as well as an off-site backup of a family member's files.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good Network Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good network drive. The setup was pretty easy, and had it up and running quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up and after one month, flawless performance. We use it as music server. Very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item i recommended to everyone to keep all your files and pictures everywhere you go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item as a central repository of audio files for my team. And it works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent and easy backup option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended due to the ease of setup and great speed when backing up with TimeMachine.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    MyCloud 4TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would totally recommend the My Cloud 4TB which will help with storage on your hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    It's A Great Personal Cloud Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Unit operates quietly, is reasonably priced,was in stock and it came great setup instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My Cloud 4TB External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Do not hesitate to buy. Best Buy has the lowest prices and the best service !!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loved it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to share files with relatives. The setup and interface was easy to understand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good concepts but has its frustrations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this thing. I really did. However there are some key features missing. For starters, you can't simply plug in the device to your laptop via USB, it has to be connected via the network. Additionally the Android app is lacking when compared with Amazon Prime or other cloud providers. It doesn't allow you to select which photo folders to automatically back up so only your main photos get backed up. Folders for WhatsApp photos or videos still need to be backed up manually ... which kind of defeats the whole point. Still it's a good concept and if Western Digital actually takes the time to update its app (doesn't seem like they will), then this could be great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great NAS starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as a starter NAS for dipping your feet into home network storage. Cloud access is easy to use and setup with the tools they give you. Easy to setup folder permissions are easy to setup also. My only gripe is it will not allow for multiple time machine backups but it doesnt bother me enough to remove one star. If you need a NAS with RAID and other advanced ability like using it as a plex server this is not for you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love the product and setup is so easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the product review were positive. It took to no time st all to install and configure

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the product, it was something I don't need.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great backup device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. These are great but I recommend replacing older USB HD's every few years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but far away from being the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has a poor amount of features compared with Lenovo EZ Media & Backup Center that is cheaper and with much more features. In web you can't see media, you can't define time for sleep-modem, etc. Besides that, it works fine and it has a very good HDD technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful being able to pull files from cloud!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love WD My Cloud. I enjoy the fact that I can stream my files to my mobile devices from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Fantastic device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best device for backing up my phone done through wifi plenty of storage great product!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good personal cloud system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up at home and easy to access files from personal cloud.

    I would recommend this to a friend