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Customer Ratings & Reviews

Model:
WDBCTL0040HWT-NESN
SKU:
2832018
Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 1848 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the My Cloud 4TB External Hard Drive's ease of use, large storage capacity, and relatively quick setup. Positive feedback also highlights its performance, remote access capabilities, and competitive price. However, some users experienced challenges with the software and interface, suggesting areas for improvement. The instructions could also benefit from greater clarity and detail.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,848 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up and back up devices and laptops! Must have tech item for everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great network cloud solution that is not that expensive, requires a good upload speed

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 3 out of 5 stars

    Thought it would be easier to setup and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this set up finally but still haven't figured out how to get data and files to back up....also, not much in the way of instructions so have to waste a lot of time researching.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great and convenient product. Easy to setup, easy to use. The only gripe I have is with the auto backup feature in the iOS My Cloud app. Apparently the Auto Lock feature on your iPhone/iPad/iPod has to be disabled in order for auto backup to run uninterrupted. Other than that, I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice 4T cloud drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4T Cloud drive works well for what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice personal cloud, simple installation, keep updated your files and safe.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD 4T Cloud drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, my second unit and if I need another it will be WD Very easy setup and forget it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work just as described....easy to set-up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD Cloud was just what I was looking for. I am able to access all my documents from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have no idea of how to evaluate this program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is working. My son said I needed it and installed it and set everything up and I just use my computer. Since it hasn't crashed my computer and since I can save things to it and get things from it, I have to assume it is working just fine. I was forced to give it a star rating but I am simply not able to give a review so, not wanting to hurt the company, I gave it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space. Love being able to access our family files from any device anywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy! Im am so glad I bought this product, I can access my files from anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine at home-anxious to try it when I travel but have not had the chance yet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just grate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot very easy to set up very practical now i dont have to pay for more cloud lol

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good idea but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not as easy as yours image to setup. It took three resets before I finally got it to work It's is slow reading and writing to drive even on small network running on a gigabyte switch and the drive frequently drops connection to the network.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is great, so far. I wish was able to afford the mirror hard drive product though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is my own Cloud backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device function as my family’s own Cloud Backup. We have one 2012 Macbook Pro, one 2013 Macbook Air, and two Windows Laptop. Other than it’s slow to connect WD cloud backing up is working as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to setup and was working within 10 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great home cloud system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great cloud service for the home. No connection issues whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD My Cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchace! The My Cloud is easy to use and drop files in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive to back up your phone videos and pictures. Works great easy to install.

    I would recommend this to a friend