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Customer Ratings & Reviews

Model:
WDBCTL0040HWT-NESN
SKU:
2832018
Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 1848 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the My Cloud 4TB External Hard Drive's ease of use, large storage capacity, and relatively quick setup. Positive feedback also highlights its performance, remote access capabilities, and competitive price. However, some users experienced challenges with the software and interface, suggesting areas for improvement. The instructions could also benefit from greater clarity and detail.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,848 reviews
  • Rated 5 out of 5 stars

    NIce Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second my cloud. Works great with all apple products and more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good, but too many configs needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to setup, but there are too many configurations which have to be set to make it work correctly. ideally these should have been easier to set up for a home user.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Secures your information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, works great . I like the security and not using the "cloud"

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works great. Stored all my music and can listen anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    External hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Does the job of backing up my computer with plenty of space

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Cloud Based Storage Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When looking for cloud based storage drive, the WD My Cloud drive is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup and use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality item. User friendly with all the apple products I use it for.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised and easy to hook up. Wife loves it for her pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Good until WD server is down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got good deal for 4Tb online storage and backup space until WD server was offline. I had to drive 22 miles home because can't access file from work. Really disappointed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I have several of these.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are super nice for backup and file sharing - works like a champ.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD Website is Misleading about features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD Website says this supports Plex Media Server as an app. After further research, I was able to find on third party websites that it is not supported except on the dual drive models. Otherwise, product is decent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works with HDHomeRun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for DVR feature of HDHomerun and working just fine. Also setup to backup a few Apple products and that works pretty seemless. Nice NAS capabilities in a box that is normally the size of just and external drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dependable but slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to set up and use. Very dependable so far when used as NAS. Transfer speeds are far below what I expected for an ethernet connection to a gigabit router. Perhaps something I need to adjust in a setting that I've missed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Private Backup Solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty neat device. Just need an internet connection and you have access to your "Stuff". I was actually able to map drive and copy 40 gig across the internet with ease. Un-map it to keep it protected from ransom-ware... your stuff can be safe and backed up cheap with no monthly fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Reliable, Local Cloud Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Front-End Developer, my reason for purchasing was to easily store and access my projects and resources across my multiple devices locally. I also needed an additional way to backup my computers. This has helped with all that and more. If you're someone who works across multiple devices this is a great option to help sync data, especially large heaps.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and drive works great. I'm very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    painless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very cost effective and easy to set up compared to other NAS solutions.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend!! Does the trick!!! Plugged in and found instantly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a true NAS but O.K. for intentions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got the first gen now along with this second gen model. There is a huge improvement over the speed and transfer rate without having to cripple the features of it's intended use via ssh. Did not have to make any changes to the OS system and it's still faster than GEN models. If I needed a real NAS, I'd look elsewhere but for my intended use it is fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The auto backing up of my MacBook works seamless and in the background. Only thing I would liked to have had in it would have been a USB port to plug it into my router. I'm very limited in eithernet ports.

    I would recommend this to a friend