Customer Ratings & Reviews

The device is simply awesome - works as described, with no trouble

This was bought for a friend and was what she needed. Works great!!!

Freaking awesome storage and the ability to access multiple ways.

Works as I expected, perfectly. I highly recommend this item.

Very happy with the performance so far and would highly recommend.

I had no trouble at all in the setup and using it is very simple.

Lots of memory for the money and good way to back up MacBook.

Worked great and has plenty of capacity. Can access from anywhere.

After hearing horror stories about the installation of these units I was thrilled when it almost installed itself. One minor glitch which was resolved by their customer service in 2 minutes. I've been using it for a week and it works as advertised.

I love this! Easy setup and I never have to worry about my back ups

Great item i would recommend to anyone. Met all my expectations.

So far I have good experience with it, easy to install and use.

I love how you can store all our ISO devices and your laptop.

I can't even figure out how to use it. I've been trying for months to set it up, but nothing I do works, I just get error pages. There really should be a way to connect it right to the computer to transfer things.

The item was perfect for what we needed at a very good price.

Using this on my MacBook Pro setup to do TimeMachine backups.

Initial install was good. After we got all of our personal data backed up we lost power in a storm. The drive would not reconnect. Now here is the real problem. WD has no way to easily get help. Go to their website and see for your self. There is no trouble shooting section. Only how to's and downloads. When you click the contact us by email you get to the register your product page. As if I would contact them without owning the device. And after the registering several layers to get to the actual body of the email with fields that were not pertinent. Try the phone number method. Again layers to get to a number. Then after listening to several menus still nothing for tech support. Every other major manufacturer I have ever dealt with has a direct tech support number. WD went out of their way to avoid contact. So with a hard drive full of personal info and no way to access it I had to destroy the drive. Not going to return a drive with my info on it. Go browse the WD website and look for a direct number or email. Then choose another product

The Ny Clod drive works great for a small business that uses it.

It is little bit more involved to get to the drive on the home network I thought it was going to be. I was hoping to be more like an external drive for all to use that we could access on the road.

just what i needed for all my storage needs and then more.