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Customer Ratings & Reviews

Model:
WDBCTL0040HWT-NESN
SKU:
2832018
Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 1848 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the My Cloud 4TB External Hard Drive's ease of use, large storage capacity, and relatively quick setup. Positive feedback also highlights its performance, remote access capabilities, and competitive price. However, some users experienced challenges with the software and interface, suggesting areas for improvement. The instructions could also benefit from greater clarity and detail.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,848 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage device for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up mass storage devices for household and business

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Run away!!!! From a former system administrator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd. attempt at posting a review. Biggest hunk of junk I've ever bought. 1st. review was in depth but I don't have the time to go over all of the problems this item has. In short: Terrible documentation and "support". Their web site is a joke. Drive is slow, errors, has to be reset, over heats. 2 different interfaces that are half baked. I could not wait to return.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the convience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact I can view all my info n pictures from anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price. It's very good, easy to use at home network drive

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cloud is an excellent product. It is a must have tech gadget.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to keep lots of pics and camera videos on a Aplus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good storage device with remote accessability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the device for over a month and have found it perfect for storage and remote accessibility via my phone, tablet, and notebook. As a result, it's been great for when I travel.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of storage and very cool to send music and picture over the cloud

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I needed at a price better, than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast access through the network, alot of space works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Features, Difficult Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, but the set up it time consuming and confusing at some times. Once everything was set up it became a seamless integration in backing up all my devices when connected to my home network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy stup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up and running in no time and easy to access from anywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Still learning this hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is somewhat user friendly. Unfortunately at this time I cannot say much about this product since I have not had much time to spend learning it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East installation great for a home network not a business

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable, Hassle Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Plug it up and go. Instant network storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my cloud system. Easy to set up and use. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to Setup / Reliable Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this product. Setup was quick and easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great storage, love that it links to my network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this hard drive. I've got a MAC and it works great with our home network. Also love that I can now access all kinds of files from the cloud storage, whether I'm at home or on the road.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product once you get it working, however there is no documentation included in the product. Telephone Support group assistance was understanding and assisted in getting My Cloud operational.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple instructions to setup-works exactly as expected!

    I would recommend this to a friend