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Customer Ratings & Reviews

Model:
WDBCTL0040HWT-NESN
SKU:
2832018
Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 1848 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the My Cloud 4TB External Hard Drive's ease of use, large storage capacity, and relatively quick setup. Positive feedback also highlights its performance, remote access capabilities, and competitive price. However, some users experienced challenges with the software and interface, suggesting areas for improvement. The instructions could also benefit from greater clarity and detail.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,848 reviews
  • Rated 5 out of 5 stars

    Great for network sharing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used in my small law firm. Great so far. Would def recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The documentation & troubleshooting is limited. Setup starts off as easy, then trying to access the My Drive remotely or transferring files is xifficult.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item at a great price and at a great location to pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love My Could. Excellent solution for my small business.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was easy to set up network.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up network. I am in the process of backing up all my important files to it. I have not been able to create a system image backup, however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend purchasing the Cloud for it is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and it has a lot of storage space. Great hard drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is not easy. I'm still not sure it's working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good drive bad software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drive bad software, and obviously overpriced at BB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it performs as required and does what it was bought for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for backup storage storage solutions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product would buy another one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very fast and useful would buy another one again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that a lot of folks can't access the links after I "share folder". The dashboard was good then they updated the look and now it lags on moving files eternally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great easy set up wish I would have got it years ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great and I would recommend it . Good item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value, I was extremely pleased with the purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get this to work plus u needsomething else for it to stream movies to the tv very complex and a bunch of dwnloads and for not not good to complicated

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    1st one was Dead On Arrival.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st one was Dead On Arrival. 2nd one seems quite slow compared to any USB-3 external drives I had previously.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    poor suport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when it work it works well once a day when it work it works well once a day no support from best but Good support from WD

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is so useful to me and it has a good speed

    I would recommend this to a friend