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Customer Ratings & Reviews

Model:
WDBCTL0040HWT-NESN
SKU:
2832018
Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 1848 reviews

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Rating by feature

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the My Cloud 4TB External Hard Drive's ease of use, large storage capacity, and relatively quick setup. Positive feedback also highlights its performance, remote access capabilities, and competitive price. However, some users experienced challenges with the software and interface, suggesting areas for improvement. The instructions could also benefit from greater clarity and detail.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,848 reviews
  • Rated 5 out of 5 stars

    For non-IT savvy people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Love it's remote access feature. No need to fiddle around with dynamic IP address issues. Just use the desktop and smartphone apps and one can easily access files from anywhere anytime. I have one at home and one at work. Using the apps, I can access both of them easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great as a back up product for cell phones and PCs, but did notice there's a huge lag in remote viewing from my cell phone, so the product doesn't help in that sense and when you are trying to view pictures, there are no options for thumbnails (Larger images), so all you see all the detailed info and a tiny image that its hard to see what it is and i have a 5" cell phone screen. So if you want to product to view pictures or videos stored in it for use, good luck, you will be spending a lot of time waiting for it to get you to the folder where they are (huge lag) and if you have a lot of pictures you will have to see one by one to find the picture you want and that takes too long! Rather use my laptop for this purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Backup System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and easy to use from any computer. Good price and value.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Convenient Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this device primarily as a media server for my home theater system. It is quite outstanding for that purpose, as it is always visible to my networked receiver. Because of the extensive storage space, I am in the process of ripping my entire CD collection into lossless FLAC files. The coolest part is that the content is accessible from anywhere in the world.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this now for a way to back up all of my PC's and access my photos. This is a great way to do so. The ability to access all my photos and music on my phone ANYWHERE via PC or my phone is pretty great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is a little confusing to set up initially but is super convenient to have afterward. All the convenience of Google Drive or One Drive but more secure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personal Cloud has substantial storage capability. Easy to set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy yo use,and easy setup,large enough for more than I'll need.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Huge capacity great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice large capacity storage at a great price. Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Lots of storage space . Good for multiple users.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second 4tb unit. I use them as network attached storage devices. They are easy to set up and work as advertised. Being able to access files in your own personal cloud is a real plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Network Access Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: This NAS drive works well overall. The setup was simple and connecting from other computers in the network worked well. The WDMyCloud works well with the Android tablets. Cons: Writing is much slower than I would expect over a Gigabit Ethernet connection. I connected several portable External USB hard drives to the USB Expansion Port with no results! I finally had success after connecting my 750GB USB3 WD My Passport. I tried to copy a 35GB backup file from the Passport onto the My Cloud and discovered the real meaning of slow! Conclusion: I like this item and would recommend it, as a cost effective network storage for moderate use. I wish the USB port were a direct connection for faster writing.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Cloud storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect storage capacity to archive photographs and able to retrieve files very easily.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great storage device for anywhere access.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I give it 4 stars in stead of 5 is due to the fact that sometimes when trying to access it, I'm not able to and it doesn't give me a reason. At first I thought maybe it was because my network was down, but everything else accessed the internet just fine, so that wasn't the problem. Whenever this happens (which is extremely rare - it's happened to me maybe twice) I usually just wait 5 minutes or so and try again and I'm able to access it. It could just be that the drive was inactive for too long and went into a power-saving mode and took a few minutes to get back up to full operation. Be aware when you're buying, while this does act as a cloud drive, much like Dropbox, it is based off of your home network - so if your internet is down or your home loses power, you won't be able to remotely access your files; so bottom line is if you need a file for work or school, take a physical copy or a USB drive with you as a precaution/backup plan in the rare instance you can't access the drive. I mainly use this to store my iTunes library and such so that I don't have to use up space on my phone for music and videos, I can just stream them from the drive to whatever device I want anytime I want over my home network and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This thing is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up! Works well with my Mac, iPhone and iPad

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and the manufacturer will help you with it. Now I can store my files in the MyCloud and have extra space on my PC hard drive, or use it as a back-up. It allows me to access my files from anywhere. Great device.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Storage

    Rated 5 out of 5 stars

    Personal Cloud, behind Personal Security! The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 TB Storage, personal cloud i.e securely accessible from anywhere with confidence. Setup was easy, in fact, I did not have to do anything, just powered up and connected with internet, and done. Setting backup schedule was easy again, with the simplest instructions. Wireless Data transfer within the LAN initially, was superfast, but within a month the rate of transfer on the same LAN with no more shared bandwidth than earlier, the speed slowed down (I have 30mb download speed for Internet service), but its still convincing rate, atleast way faster than any other wireless method I have used so far. I am just waiting for both AppleTV and WD to collaborate in terms of opening some path so that, I am not dependent on a PC/MAC to have my media shared and viewed on AppleTV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I love the easy access from my phone as well as my new Samsung tv. My tv recognized it right off the bat as a source and I can watch all my digitally stored movies easily on my tv. Easy to share both private and shared access with friends and family from anywhere in the world. This is a very cool hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Awesome device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and fast access. Good price. Looks great too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy nas device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very easy to set up and easy to use. Works great with android devices to back up photos and videos. I also use it to steam to my Playstation 3. The only con is I wish I had gotten the mirror. If the drive fails there is no backup of the nas. You can back it up very easily through the usb port you just need another usb drive

    I would recommend this to a friend