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Customer Ratings & Reviews

Your price for this item is $98.99
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The comparable value price is $449.99

Customer reviews

Rating 4.3 out of 5 stars with 293 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the My Cloud Expert EX2 Ultra 2-Bay 8TB External Network Attached Storage (NAS) for its easy setup, ample storage, and reliability. Users appreciate the user-friendly software and intuitive instructions that make setting up the NAS quick and simple. The storage capacity is seen as impressive, providing ample space for photos, videos, and backups. Customers also value the price of the NAS, considering it a decent value for the capacity it offers. However, some customers have concerns about the NAS's internet access and video playback capabilities. Some users find that accessing the NAS away from home is a bit complicated, while others experience issues with video playback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 293 reviews
  • Rated 5 out of 5 stars

    WD Ultra EX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    using it for a local backup drive - great concept, mine was broken out of the box though, one of the internal drives was defective and I have yet to resolve the issue with the manufacturer...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need to know some things about networking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was thinking it was going to be an easy setup until discovering issues with it interacting with Windows 10. Seems it’s got some glitches. Does work better with a static IP but still is flaky to work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good beginner NAS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good nas and since the WD MyCloud that I’ve had for a few years hasn’t given me any trouble, I decided to try this one. So far I’m happy with it. I also like that it can used in a raid configuration for extra data protection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set-up and easy in use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the easiest in setting up and also in use. This is one of the most convenient pieces of equipment I’ve had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CfO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as described. Use on a Health related business which keeps files in order. Great product and design. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    ex2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .......quick to set up, easy to add a usb drive ....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product install was a little clunky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a little clunky. Kept timing out when trying to setup. Had to change connections.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use. Had no problem setting up. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Cloud EX2 Ultra 8TB 2-Bay External NAS

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Cloud NAS is a great device to backup or additional storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Storage expansion for home network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nearly plug and play storage expansion for overall home network. Plugged into Ethernet port on router and bingo, accessible on home network from any device, mycloud app from anywhere, sync mobile photos, media server brings all media to our network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home networks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a home-rolled Raspberry-Pi Plex media server. This is so much easier to configure and maintain! Now I can easily share files and watch videos across devices from anywhere in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect solution for home based cloud storage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and works perfectly…now we have a cloud server in the home that is accessible from anywhere with very little effort to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and pricing with little install difficulties

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    New Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the new cloud software. The old software was very easy to create a user and give them access via email.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Seems good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A YouTube video suggested you could no longer download the Plex app on this unit. I contacted WD and asked and they sent me the instructions via email and walked me through it while on the phone. I still need to complete setup, but it seems fine. Visible to computer and shows up in my computer locations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cloud is very easy to set up and use. Very Happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Crazy good...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good NAS drive...but didnt get verification email for a whole day... had to wait...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device has been working as intended. I am just using it internally, no lt being accessed externally. Time will tell about its longevity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small NAS for basic purposing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small device for small business and personal use. Will get you out in a pickle. It supports the SCSI connectivity that i needed. Glad BestBuy offers this on hand

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought it from nearest store and works perfectly as described.

    I would recommend this to a friend