Customer Ratings & Reviews
- Model:
- WDBVBZ0080JCH-NESN
- |
- SKU:
- 5061403
Customer reviews
Rating 4.3 out of 5 stars with 294 reviews
(294 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are delighted by the My Cloud Expert EX2 Ultra 2-Bay 8TB External Network Attached Storage (NAS) for its easy setup, ample storage, and reliability. Users appreciate the user-friendly software and intuitive instructions that make setting up the NAS quick and simple. The storage capacity is seen as impressive, providing ample space for photos, videos, and backups. Customers also value the price of the NAS, considering it a decent value for the capacity it offers. However, some customers have concerns about the NAS's internet access and video playback capabilities. Some users find that accessing the NAS away from home is a bit complicated, while others experience issues with video playback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Seems good so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A YouTube video suggested you could no longer download the Plex app on this unit. I contacted WD and asked and they sent me the instructions via email and walked me through it while on the phone. I still need to complete setup, but it seems fine. Visible to computer and shows up in my computer locations.
I would recommend this to a friendRated 5 out of 5 stars
It’s been over an year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the NAS for over a year and it has been working great. It’s been easy to transfer files, download and upload from my phone, computer or laptop.
I would recommend this to a friendRated 4 out of 5 stars
Good Solution
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good NAS solution. I turn off the internet access. Not happy that they stopped servicing my previous MyCloud device.
I would recommend this to a friendRated 4 out of 5 stars
Great NAS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, works great. I had an issue setting up but after a chat with WD Tech support all issues solved
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to install and use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cloud is very easy to set up and use. Very Happy with it.
I would recommend this to a friend Rated 5 out of 5 stars
Great for home networks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a home-rolled Raspberry-Pi Plex media server. This is so much easier to configure and maintain! Now I can easily share files and watch videos across devices from anywhere in the house.
I would recommend this to a friendRated 5 out of 5 stars
WD Ultra EX
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.using it for a local backup drive - great concept, mine was broken out of the box though, one of the internal drives was defective and I have yet to resolve the issue with the manufacturer...
I would recommend this to a friend- Cons mentioned:Software
Rated 3 out of 5 stars
New Software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like the new cloud software. The old software was very easy to create a user and give them access via email.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works perfectly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought it from nearest store and works perfectly as described.
I would recommend this to a friend Rated 4 out of 5 stars
Great product install was a little clunky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was a little clunky. Kept timing out when trying to setup. Had to change connections.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works well with Apple
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to set up and works well with Apple time machine
I would recommend this to a friend Rated 5 out of 5 stars
Perfect solution for home based cloud storage!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and works perfectly…now we have a cloud server in the home that is accessible from anywhere with very little effort to set up.
I would recommend this to a friendRated 5 out of 5 stars
Useful; but no longer available
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a wonderful product; but don't think it is being made anymore.
I would recommend this to a friendRated 5 out of 5 stars
Good and worth
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for my business and it worked perfectly, now I can access my files from anywhere.
I would recommend this to a friendRated 3 out of 5 stars
Not as easy as you think
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this several weeks ago and am still working on trying toget it up and running with my mac mini and eventually plex. The WD site has you thinking that in mere minutes a dashboard will show up and you are off and running. Not the case and there are many similar experiences with Mac users. I will try a few more times to as it may be something simple. But WD is skips a compentent manual and just gives you a poker card sized paper of "Quick Install". It aint a quick install WD for Macs.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Fast and easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and easy setup & easy to transfer and access files.
I would recommend this to a friend - Pros mentioned:Storage
Rated 5 out of 5 stars
Large NAS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to store and back up FLAC files for streaming.
I would recommend this to a friend Rated 3 out of 5 stars
Inconsistent performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very unstable performance. When it works it's great. But when it doesn't it's a piece of junk on the table.
No, I would not recommend this to a friend- Cons mentioned:Hard drive
Rated 1 out of 5 stars
Hard drives were all completely shot, brand new.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon opening the brand new product, I could not get the item to work, took it back to the geek bench. They confirmed that 100% of the drives were dead and not functional. I ended up having to return the product. BestBuy never got any similar products or replacement product so i ended up having to buy something else online and cancelled my subscription.
No, I would not recommend this to a friend Rated 5 out of 5 stars
CfO
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works as described. Use on a Health related business which keeps files in order. Great product and design. Highly recommend
I would recommend this to a friend