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Customer Ratings & Reviews

Your price for this item is $98.99
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The comparable value price is $449.99

Customer reviews

Rating 4.3 out of 5 stars with 293 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the My Cloud Expert EX2 Ultra 2-Bay 8TB External Network Attached Storage (NAS) for its easy setup, ample storage, and reliability. Users appreciate the user-friendly software and intuitive instructions that make setting up the NAS quick and simple. The storage capacity is seen as impressive, providing ample space for photos, videos, and backups. Customers also value the price of the NAS, considering it a decent value for the capacity it offers. However, some customers have concerns about the NAS's internet access and video playback capabilities. Some users find that accessing the NAS away from home is a bit complicated, while others experience issues with video playback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 293 reviews
  • Rated 1 out of 5 stars

    Slow, WILL NOT STREAM PLEX!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a mac mini plex server that was using a USB 2 HD. This unit will not stream plex. Its so slow, that a 15 year old Mac Mini beats it. Do not waste time or money on this horrible piece of WD junk.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Cloud backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Cloud backup system is the perfect back up for my small company. This larger capacity backup replaces a smaller capacity My Cloud that provided excellent service for many years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good NAS

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this as my private cloud. Secured and you can access your files from any where.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does just what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a much better device than the newer "Home" versions. This one streams audio and video without the terrible Plex app, and is faster by far. This is the one you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive works great, I have it hooked up to my network switch. All tvs/computers in my house can access saved files. You can create guest access to specific folders and restrict content to specific age groups. I WILL PURCHASE AGAIN.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 1 out of 5 stars

    Ehhh, find something better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was quick and easy. Its got a great app so you can go right to files from your phone or tablet from anywhere. Unfortunately thats where it ends. If i can address it and send files right to it and move files back and forth from my tablet, why cant i do that in Windows? The only way to remotely access the drive from a computer is thru a web based interface.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Had some difficulty getting it setup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some difficulty getting it setup and connected with my data source, etc. Would only recommend for more techie users.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and all. Sometimes it's a pain to sign into it and you need to know a little a out technology to work it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Slow but reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow but reliable. Good over all. I use it as a plex server

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memory

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad for work and he loves what it helps him with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best home storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this to backup our devices at home and its fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My cloud EX2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This working very well, good for computing back up windows and mac OS, App mycloud OS 5 work for android phone, iphone...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Just Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience is as close to plug and play as I have had. Not my first WD, not my last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We originally purchased the 4TB but exchanged for the 8TB. No major problems so far. It does drop its connection occasionally so we are looking into that issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD My Cloud NAS Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent NAS Drive by WD. You also have the option to add larger hard drives in the future if needed!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Cloud EX2 Ultra (NAS)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall useful at a good price. But a little difficult with setting up permissions/users. Also, very glitchy with mac computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my WD NAS

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This NAS (Network Attached Storage) is great! I am an Intermediate user and it is serving me well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal for the NAS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the capacity, not the fastest though. Simple to use. Had no problem setting it up :-)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geat idea of a personal icloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    little bit expensive, you by 8 but you use only 4. menu are not quite easy to mange, take time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Had trouble with Cloud set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install on network. Had issues setting up cloud app.

    I would recommend this to a friend