Customer Ratings & Reviews

Drive works great, I have it hooked up to my network switch. All tvs/computers in my house can access saved files. You can create guest access to specific folders and restrict content to specific age groups. I WILL PURCHASE AGAIN.

Too slow to be considered practical for anything over 0.5 - 1 GB in file size. You really have to wonder how anyone tested this and said it was ready. I have a computer engineering degree and experience in emebdded systems. This was a nightmare trying to setup. The inserted single-page "manual" with 3 steps is deceivingly simple. Once you try to start accessing it using "modern" tech like Windows 11, you will run into problems. First, nowhere did I see I would need to activate auto or dynamic ipv6. I couldn't see the device on my network until I did that through the web interface. Second, the web interface will brick itself without any warning at all if you accidentally try the jumbo frames or other settings in an effort to test what might work better than the current settings given there's absolutely no documentation at all. Resetting the bricked device is not fun as you have to spend 40 sec with a paperclip pressing the recessed pin (the alternative 4 sec method for resetting doesn't apply since it won't fix the bricked device, only the account username). Second, the only internal option for an HDD feels completely outdated as we approach 2024. An NVMe SSD would be much superior. There seems to not be any easy way to replace the internal storage disks especially with an SSD. So again, not having an option to buy it with an SSD or NVME as a baseline product is terrible since removing the disks does not look straightforward at all according to the online My Cloud Personal Storage Drive PDF. They don't mention replacing it with an SSD or NVMe in the document at all. Find something more ergonomic that lets you easily swap drives and allows for NVMe capability. I plugged in an external 4 TB NVMe to my computer and got speeds fast enough to transfer roughly 500 GB under 20 mins or so. This "storage" device is a joke.

One of the best purchases I’ve made recently!!! No more running out of cloud space!!!

Works great. Can access files from many devices in my home. Can also access while at work

It works and all. Sometimes it's a pain to sign into it and you need to know a little a out technology to work it.

I'm using this as my private cloud. Secured and you can access your files from any where.

The setup was quick and easy. Its got a great app so you can go right to files from your phone or tablet from anywhere. Unfortunately thats where it ends. If i can address it and send files right to it and move files back and forth from my tablet, why cant i do that in Windows? The only way to remotely access the drive from a computer is thru a web based interface.

Great product definitely. Very great brand to use.

Slow but reliable. Good over all. I use it as a plex server

We originally purchased the 4TB but exchanged for the 8TB. No major problems so far. It does drop its connection occasionally so we are looking into that issue.

This working very well, good for computing back up windows and mac OS, App mycloud OS 5 work for android phone, iphone...

I bought this for my dad for work and he loves what it helps him with!

Excellent NAS Drive by WD. You also have the option to add larger hard drives in the future if needed!!

My experience is as close to plug and play as I have had. Not my first WD, not my last.

Had some difficulty getting it setup and connected with my data source, etc. Would only recommend for more techie users.

We use this to backup our devices at home and its fantastic

Great deal for the capacity, not the fastest though. Simple to use. Had no problem setting it up :-)

little bit expensive, you by 8 but you use only 4. menu are not quite easy to mange, take time.

Easy install on network. Had issues setting up cloud app.

This NAS (Network Attached Storage) is great! I am an Intermediate user and it is serving me well!