Customer Ratings & Reviews

Needed a reliable back-up for several Mac computers to ensure critical data is recoverable in the event of a problem. Best Buy directed me to this unit for our household needs. Very happy with this so far. Hope I never have to use it!

The setup of this NAS was extremely easy by just following the simple online directions. Connect the NAS via ethernet and a few clicks of the mouse and done. Operation is very quiet, I never notice it even when everything else in the room is off. So far seems to be Apple compatible.

An HP tech put me on the path to storing my large number of photos on a NAS. He recommended a different brand, but since I already had a WD MY BOOK I stayed with WD. I read a lot of reviews and recommendations before finalizing my decision and opting for the WD. In the process I learned the value and advantage of a 2-bay system. The price was great compared to other NAS options and I chose the 8TB EX2 ULTRA. In all honesty the first one died in 4 days. The second one has some idiosyncrasies which I had to understand and get used to, namely it gets "tired" when uploading many large files. Rebooting solves that problem. I also initially misunderstood that it really is only for storage. It is complicated to "share" anything on the ULTRA with anyone else: they cannot print what you are sending. The main reason I bought an NAS was because the huge number of photos had nearly used up my computer space. Since I cannot readily access a photo or document to reprint it or send it I downloaded everything to DVDs, carefully itemizing the contents of the DVD. I chose not to sync everything, since I was deleting the saved photos from my computer to gain space. You can only sync what remains on the computer. In spite of the "shortcomings" for my purpose, I really love the ULTRA. It is incredibly fast and quiet.

Excellent external drive. It works great and does it automatically. Best external drive I ever bought.

Drive is working, however, we keep getting various security warnings and DoS attack warnings yet there are no "updates" or patches available.

Great option to connect all your devices to one storage bank. This device connects to your network and allows all your devices connected on the same WiFi network to access this drive. Great way to share photos, videos, and more across all your devices.

Upon opening the brand new product, I could not get the item to work, took it back to the geek bench. They confirmed that 100% of the drives were dead and not functional. I ended up having to return the product. BestBuy never got any similar products or replacement product so i ended up having to buy something else online and cancelled my subscription.

I had it up and functioning in 15 min. Keep track of all 10 OSs I use.

Photos work fine, but is video playback is a fail. Easy set up but failed with video playback. Refused to play videos natively through the OS5 app. Had to download videos I uploaded to not have on my phone to watch. Defeats the purpose of this device. Returned. Also has an option to install plex, also was unable to playback the videos uploaded to the NAS.

Great value for the money. Setup is very easy and the product works as anticipated.

Microsoft discontinued their Home Server so we needed a new place to share and backup data on the network. After doing reviews the WD - My Cloud EX2 Ultra was the best choice. It took a little time to figure out how we wanted the storage configured (striped or mirrored), but once this was set it was smooth sailing. We mapped a drive letter on all of the computers to the public folder for sharing of files and mapped a drive to a user directory for each user for backup of the computers. We have a gigabyte network and accessing and copying files is extremely fast. We highly recommend this product.

The system is really easy to use out of the box but has the flexibility to grow into what you need for your home data backup and cloud.

I finally decided to get "the ultra-reliable WD Red™ NAS" EX2 drives, with the hope of getting a much longer life-expectancy than with the standard drives...and so far, so good! I use it for Dual-backup of my Photos, Videos, Music and other files, which makes such transfers easy & problem free. The "My Cloud" app on my I-Phone makes the photo transfer via my WiFi network a breeze. With this local Cloud Drive I keep all my files "in-House" and I have no needs for any other "Cloud" services and can thereby avoid typical monthly fees.

Have been using this device for a while mainly as a NAS drive. So far, no issues. I keep all my content on a couple of WD USB. so very little actually resides on this NAS device. Two connected USB devices are a 4TB and a 12TB. The 12TB with about 500 titles and everything is working perfectly. I had Geek Squad set this up for me with access from home network only. I also try to hibernate the NAS drive when not in use to keep it safe, even though the data is only for entertainment and nothing personal. Hopefully, it will last longer than my previous single bay NAS.

It works great. Has some apps that can be installed for different purposes. It was a bit of an impulse purchase as in i disnt do any resesrch on the model first really. So glad i did it though. The drives do spin down after some time of no usage. Also seems to have a fan that only runs when needed. Ive only noticed the fan running during bootup.

This network attached storage is easy to setup. The only thing I didn't like about it is that it automatically enables Internet access to the device without offering me the option to opt-out of that feature. If I wanted this content to be available via the web, I could just put it on OneDrive and saved the money.

I needed the external network attached storage for my line of work and it is doing the job well done!

Works as described, set up was very easy, i like the way it backs up

Dependable storage drive used for photos and videos.

Works wonderfully - it was easy to setup and just what I needed to replace my older NAS.