Customer Ratings & Reviews

This network attached storage is easy to setup. The only thing I didn't like about it is that it automatically enables Internet access to the device without offering me the option to opt-out of that feature. If I wanted this content to be available via the web, I could just put it on OneDrive and saved the money.

I have purchased two of these items, one for home and one for my office. Setup was not complicated. Both are on wired networks. No operational problems.

continually impressed with WD-MyCloud products, this is my second EX2 Ultra, It is simple and easy to setup both on the network and setup for auto backups for my devices. I couldn't imagine a more simple product to use.

I finally decided to get "the ultra-reliable WD Red™ NAS" EX2 drives, with the hope of getting a much longer life-expectancy than with the standard drives...and so far, so good! I use it for Dual-backup of my Photos, Videos, Music and other files, which makes such transfers easy & problem free. The "My Cloud" app on my I-Phone makes the photo transfer via my WiFi network a breeze. With this local Cloud Drive I keep all my files "in-House" and I have no needs for any other "Cloud" services and can thereby avoid typical monthly fees.

I've been using this HDD for some time now and I'm very satisfied. No more spending on Cloud storage. All my devices are connected to this.

Great product! I use it for my plex server and it got a lot of space

I had it up and functioning in 15 min. Keep track of all 10 OSs I use.

Works great for network storage. Quick and easy access when you need it. The built in Plex server was basically useless since the onboard CPU can't handle encoding the files for various devices. Simple solution was to have the server on my computer but point it to the NAS for the files. I have not had a chance to try it's dropbox function or cloud access.

I use this device to store my photos and movies. It was very easy to configure and use. I even use the cloud app in my phone to access photos and documents from anywhere. I even use plex media server as an attempt to stream media in my TV and it works great.

I wanted a device to replace an older 2TB network drive - I store all my movies and music on a network cloud so i can do away with having to deal with discs and so i can watch/listen on any device anywhere. Wasn't sure how well this was going to work and how easy it would be to set up... Let's just say the "hardest part" was determining what raid configuration I went with...lol Movies loaded, music loaded - MUCH faster than my older 2TB Cloud, both in initial connectivity as well as on playback...no need to buffer anything. Definitely great to not have deal with discs at all and even better now that I know I have about 3TB to grow into. Absolutely ZERO regrets.

Photos work fine, but is video playback is a fail. Easy set up but failed with video playback. Refused to play videos natively through the OS5 app. Had to download videos I uploaded to not have on my phone to watch. Defeats the purpose of this device. Returned. Also has an option to install plex, also was unable to playback the videos uploaded to the NAS.

Have been using this device for a while mainly as a NAS drive. So far, no issues. I keep all my content on a couple of WD USB. so very little actually resides on this NAS device. Two connected USB devices are a 4TB and a 12TB. The 12TB with about 500 titles and everything is working perfectly. I had Geek Squad set this up for me with access from home network only. I also try to hibernate the NAS drive when not in use to keep it safe, even though the data is only for entertainment and nothing personal. Hopefully, it will last longer than my previous single bay NAS.

We bought this to be a backup in our small office. From other reviews, I thought this would be easy enough to setup myself....I was wrong. We had to hire the Geek Squad to come out and really get this backup to work properly. There seems to be a few quarks in where it is saving the backups, but we seem to be correcting those with a little bit of effort. Overall its a great backup and worth the money.

Excellent external drive. It works great and does it automatically. Best external drive I ever bought.

Love this. Helps me keep my memories safe. Worth it.

Works great. Need external storage for all my wifes photos and videos.

I am using the item to back up family photos and it is working well thus far. The transfer speed is a bit slower than I expected but am not sure if this is due to my wireless network or the storage device. Although cloud access is not important to me, one drawback I noticed is that you can’t copy folder structures via the cloud interface. You can only drag and drop folder structures when accessing the device from your home network.

Easy setup -good performance - definitely an upgrade from my cloud

Drive is working, however, we keep getting various security warnings and DoS attack warnings yet there are no "updates" or patches available.

Dependable storage drive used for photos and videos.