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Customer Ratings & Reviews

Your price for this item is $98.99
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Customer reviews

Rating 4.3 out of 5 stars with 294 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the My Cloud Expert EX2 Ultra 2-Bay 8TB External Network Attached Storage (NAS) for its easy setup, ample storage, and reliability. Users appreciate the user-friendly software and intuitive instructions that make setting up the NAS quick and simple. The storage capacity is seen as impressive, providing ample space for photos, videos, and backups. Customers also value the price of the NAS, considering it a decent value for the capacity it offers. However, some customers have concerns about the NAS's internet access and video playback capabilities. Some users find that accessing the NAS away from home is a bit complicated, while others experience issues with video playback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 294 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good upgrade and option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup -good performance - definitely an upgrade from my cloud

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    WD is for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable storage drive used for photos and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    WD

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the external network attached storage for my line of work and it is doing the job well done!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jimz

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described, set up was very easy, i like the way it backs up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to be a backup in our small office. From other reviews, I thought this would be easy enough to setup myself....I was wrong. We had to hire the Geek Squad to come out and really get this backup to work properly. There seems to be a few quarks in where it is saving the backups, but we seem to be correcting those with a little bit of effort. Overall its a great backup and worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully - it was easy to setup and just what I needed to replace my older NAS.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So Far, So Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems fine so far. Reviews are good and setup easy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent Network Storage Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this to anyone who is looking for mass storage on your home network. Works as advertised, you can't go wrong with this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Why did I wait

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have done this long ago. Easy to setup, good features. Excellent hard drives.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serves purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using the item to back up family photos and it is working well thus far. The transfer speed is a bit slower than I expected but am not sure if this is due to my wireless network or the storage device. Although cloud access is not important to me, one drawback I noticed is that you can’t copy folder structures via the cloud interface. You can only drag and drop folder structures when accessing the device from your home network.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Skybot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and work well. It’s worth the money, I would recommend it for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External Storage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage room, and setup was not too hard hope it lasts as long as my old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A solid entry level NAS.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this for several years and use it for regular file based replication backups over the network. The configuration is largely set and forget it, I've never had the public share that the NAS sits on my network drop for any reason, and to date, I've experienced no data loss. A solid entry level NAS.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great NAS and easy to setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great NAS and easy to set up, super awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    Hard drives were all completely shot, brand new.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon opening the brand new product, I could not get the item to work, took it back to the geek bench. They confirmed that 100% of the drives were dead and not functional. I ended up having to return the product. BestBuy never got any similar products or replacement product so i ended up having to buy something else online and cancelled my subscription.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Second unit for remote backups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a second unit to setup remote backups for my first EX2 ultra. Works like a charm using the built in utilities, this gives me redundancy for all my data on a second EX2.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My Cloud EX2 Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, very fast and responsive. Works great for streaming my FLAC and DSD music files over my home network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these drives. They work great and having the constant back-up gives me peace of mind. They are easy to set-up and easy to access internally and externally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Network Storage for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my old WD My Cloud which I purchased a few years ago and "only" had 2 TB of storage. After years of storing pictures, files, backups from various computers around the house and scans for work I decided to get more space as well as protection as I realized after a power failure that if my drive failed I basically had no backup. This device has a 2 drives with one for data and the other as a backup. Problem solved! In addition WD My Cloud has an app for our iPhones, iPads and Android phones that automatically backups photos when we are on home WiFi and I can access files through a web interface when away from home. It does require a gigabit home network as 10/100 speeds are slow.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    WD NETWORK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DRIVE IS OK FOR OFFICE USE AND PHOTO SAVING RECOMMEND IT

    I would recommend this to a friend