Customer Ratings & Reviews

I loved that this was a plug and play. I can access it from any of my devices.

DRIVE IS OK FOR OFFICE USE AND PHOTO SAVING RECOMMEND IT

I upgraded my old WD My Cloud which I purchased a few years ago and "only" had 2 TB of storage. After years of storing pictures, files, backups from various computers around the house and scans for work I decided to get more space as well as protection as I realized after a power failure that if my drive failed I basically had no backup. This device has a 2 drives with one for data and the other as a backup. Problem solved! In addition WD My Cloud has an app for our iPhones, iPads and Android phones that automatically backups photos when we are on home WiFi and I can access files through a web interface when away from home. It does require a gigabit home network as 10/100 speeds are slow.

This is very good for storing data from iPad. I use it to keep the little storage on my ipad low for more data.

Set up process is not smooth, but otherwise it's a good product and does decent job.

Simple to use works good for my home office.Fast time machine backups.

this NAS is really fast and has all features well integrated. I highly recommend this

Love this system wish I knew about it before now! Was super easy to set up!

Simple to setup and works great on my home network

I have a technical background that goes back to the 1970s and have seen some software over the years that is not user friendly and this is one of them. I would be able to use this without too much hassle, but someone who is not well versed with technology and software will struggle. The operating software is not for the faint of heart. I was wanting this to be what my wife wanted to ensure the safety of her photos, but its too convoluted - I took it back for a refund.

The fan is NOISY AS ALL HECK! Every couple of days or so I have to unplug it for a while because I can't stand the (as the Grinch would say...NOISE! NOISE! NOISE! There have also been times when a red light comes on indicating a possible disc drive problem - fortunately "all" I have to do to get rid of that is unplug it for a while and then plug it back in. WD dropped part of its online support app within a month of the time I purchased this item. (And I am not talking about the optional Nighhawk subscription service). I originally bought this as a NAS replacement for an old Apple TimeCapsule which served me silently and well for many years before finally failing - but now I absolutely cannot wait to get rid of this piece of WD JUNK. I'm going to replace it with usb-connected external storage drives on each computer - no more NAS. And I will never, EVER by anogther Western Digital product again.

it's easy to setup and works great. We are able to access our information from anywhere.

I purchased the 8TB WD MyCloud Ex2 NAS and i am pretty happy with my purchase. It is easy to setup and has a lot of potentials. There are some room for improvement though. It took me a little on how to access the NAS thru Windows Explorer as the instructions was not as clear as i would hope. Also it would be nice if the NAS had the functionality similar to DropBox where you can set user permissions within sub folders of certain shares. Currently you are only able to set user permission only on the master shares folders and all subsequent folder has those properties. The mobile app could use some improvement on quickly viewing your files. But overall happy with the purchase. I just hope it lasts.

This hard drive has become a useless brick. Randomly stopped loading anything that was on it. Terrible customer service / technical support that only made things worse and then wiped their hands clean of any responsibility for it. Reset it and now it won't 'connect' at all -- it reads as offline on the browser and fails to connect through the explorer. Purchase through Best Buy was fine-- was even able to get it the same day-- but the actual product turns out is trash.

I bought for my business and it worked perfectly, now I can access my files from anywhere.

The WD My Cloud EX2 Ultra is an excellent solution to store all my photographs and files. It was easy to set up and access my files from all of my devices is a dream.

I’ve had the NAS for over a year and it has been working great. It’s been easy to transfer files, download and upload from my phone, computer or laptop.

Easy setup for home backups and remote access. Would recommend to anyone wanting good remote backup and file access.

Please note LOTS OF STORAGE. This MyCloud has 8TB of total storage. Either 4TB with Mirror image on second drive or you can configure as 1 8TB powerhouse. Buy it.

This device works as advertised and was super easy to set. The new app to access it also works great.