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Customer Ratings & Reviews

Your price for this item is $98.99
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The comparable value price is $449.99

Customer reviews

Rating 4.3 out of 5 stars with 293 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the My Cloud Expert EX2 Ultra 2-Bay 8TB External Network Attached Storage (NAS) for its easy setup, ample storage, and reliability. Users appreciate the user-friendly software and intuitive instructions that make setting up the NAS quick and simple. The storage capacity is seen as impressive, providing ample space for photos, videos, and backups. Customers also value the price of the NAS, considering it a decent value for the capacity it offers. However, some customers have concerns about the NAS's internet access and video playback capabilities. Some users find that accessing the NAS away from home is a bit complicated, while others experience issues with video playback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 293 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great solution for home storage, very easy to set up and works fast over your local network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cloud NAS system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would buy this item again very easy to use well built have had this unit for awhile now

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good performance and plenty of space

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easier than expected, no problems. Loaded some files to share and performance is good. Have not set up backups yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The EX2 Ultra is easy to set up, and operate. The downloadable user manual (in PDF format) is clear and concise. Back up speeds are fast enough for the average user.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    NAS Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a network device for 3 desktops. Easy to created automatic backups and enough space to store computer images.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid NAS and very easy to set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a NAS for holding backups. This fit the bill and was very easy to configure.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage device. The cloud is the new way to ho

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great NAS Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As suggested by Geek Squad, this system was added to my home environment and has been outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Just get a Synology

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting my first NAS i decided to try this WD one. BIG mistake! First off nothing and I mean nothing is intuitive. From setting it up to trying to get the few apps to work with it was pure frustration. I don't understand all these other reviews "raving" about this NAS. I'm guessing they've never used another brand of a NAS. I returned this NAS and ordered a synology. Yes it did cost more BUT it is a night and day difference. WAY easier to set up, to use and alllll the apps! Just the best user experience would could ask for! Like the old saying goes "buy one, cry once"

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD MyCloud EX2 Ultra NAS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, serving its purpose and working as desired.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and manage. Love my purchase and would recommend to anyone needing easy to use and access space.;

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD - My Cloud EX2 Ultra 8TB 2-Bay RAID External

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice device easy to setup and configure SMB1.0 works for older devices too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good for basic file storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for basic file storage. Don't plan to use Plex from this even though it's supported. File transfer speeds over gigabit hard wired connection are fast. Setup will take some time if you are picky or have multiple users.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Cloud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of cloud spaced storage so the entire family can use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great NAS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it does everything I need. Took a bit of time to set it up the way I wanted it, but can’t complain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great NAS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, works great. I had an issue setting up but after a chat with WD Tech support all issues solved

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very cool product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described works great. Would recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good So Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, seems to work as expected. I have used Western Digital Raid before. I like the features and the ability to access it from anywhere. I felt a bit disappointed to later read some of the negative reviews in that it may be just a discontinued model or difficulty if something goes wrong, but I'll just face that if and when I come to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to backup your data, really easy to setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Solution

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good NAS solution. I turn off the internet access. Not happy that they stopped servicing my previous MyCloud device.

    I would recommend this to a friend