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Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
Your price for this item is $159.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4 out of 5 stars with 1469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,469 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great storage space with ease of install and use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this really helps my family share important things with each other, without the added clunkiness of unplugging/plugging in an external drive from our 3 separate computers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Intuitive Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit. It was easy to setup and keeps my computer synced and backed up at all times. I especially like the fact it can be used instead of Apple’s cloud to keep pictures and videos backed up. You are also able to invite anyone to use it as backup as well. I was able to not only set my wife up, but my in laws as well. The quality and ease of use are exactly what I expected from Western Digital.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I had an apple harddrive and router combo.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple got out of the router/hard drive business. When mine failed they said they could not recover my terabytes of data saved wirelessly on their device. That there was no wireless solution, “HEY, sign up for our never ending cloud solution.” Well, a quick trip to Best Buy got me this super wireless “Personal cloud” hard drive. Mated with a fantastic netgear router and I am better than ever. Knowledgable sales force, straight story, fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    multiple device access

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space and easy to set up. Accessible from home and abroad. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lovin it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some folks that mention something about compatibility with windows 10. There are various tutorials out there that show you how to easily create a network to save from your pc to the my cloud. I did it in 3 minutes and loving how I can drag and drop my files to the cloud. The app is easy to use and really like the share option. My wife and I can easily upload and download all our videos. So far, I really like my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cloud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second 1It works perfectly easy to install Perfect E

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Minimalist, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, love that you can access your files via the cloud! It’s super convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Just Know what you're buying here

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate that it's more cloud based than physical but setup was easy and it looks good. Very fast and works well but like most cloud stuff if you delete it from you comp, its gone...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Can't go wrong with Western Digital

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved my butt when my Seagate NAS lost a drive and I needed a good storage unit to backup my music (36k songs) so that I could, safely, replace the bad drive. It's now being used as a redundant drive. It was easy to set up and, so far, works perfectly. I have another WD Cloud storage that has been working flawlessly for several years now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice cloud drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far added family member to the drive so we have one location the whole family can access photos anywhere anytime.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Super easy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The myCloud is super easy to setup and use and works great between all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great option for storage

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great personal cloud backup device. Easy to use and update! Lots of space!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Preferred the previous version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the old and new version of this. Preferred the older one, is just easier to use. If I hadn't owned the old one I'd recommend this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and seems straight forward using the phone and windows apps. Havent used all its features yet but happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Perfect for storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this. Easy set up and plenty of space for the families needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Set Up, Great Price Point, Large Capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device solves so many backup, synch and storage access issues! Finally a NAS that is easy to use, affordable to buy; and, uses the latest technology packaged in a very good looking device. Dual drives on a RAID ensures local redundancy. Accessibility of files from any Internet-connected device with secure log-in. A great personal cloud enabled NAS. I certainly recommend this device.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Good not Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good when it works. It disconnects frequently

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Just what I was looking For

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very pleased with this my cloud home. seams to work with no flaws I havent tested everything like activating the plex server on it but for my needs for what i was looking for it has and does everything i need it to do Setup was very easy and the mobile apps seam to work without any flaws I rate it 5 stars for an awesome job they have done with this

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to install and easy to use. I connected mine to the router per the instructions and within a few minutes I was able to drag all my large files over, or run a backup. It does sometimes run slow with too many files but that's a wifi issue and not a problem with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very convenient and user friendly. Especially the app.

    I would recommend this to a friend