Customer Ratings & Reviews
- Model:
- WDBVXC0040HWT-NESN
- |
- SKU:
- 5990204
Customer reviews
Rating 4 out of 5 stars with 1469 reviews
(1,469 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup
Rated 5 out of 5 stars
Great for Setting up as a Plex server.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. I used it to set up a Plex account and it was ready to go right out of the box. As far as setting up your own server goes, western digital really makes it simple. Mine came with a free 3 month Plex trial as well! I have this Ethernet plugged into my Eero mesh network (non pro version) with the cable it came with and everything has been working great.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Much better for Apple than Seagate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a time machine compatible hard drive and first tried Seagate! According to their website it was compatible with the proper setup. I followed their setup to the letter and when time capsule went to set it up, the whole hard drive froze up. Took it back and got this. Everything installed very smoothly. Backs up happen automatically now like they should for 3 computers..
I would recommend this to a friend Rated 3 out of 5 stars
Simple NAS solution, with caveats
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It technically functions. I am using it for Time Machine backups from a Mac. The permissions are very difficult to figure out. One moment I can access a file and the next I can't. The My Cloud Home is being phased out evidently. I am going to keep this because it is working for what I need it for. But I would not buy this again. I wanted a simple NAS solution and this is simple enough. I think I found the instructions difficult to understand and the website confusing. I bought a 4TB drive and I get this free cloud storage, but they aren't really linked at all and it seems random.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Setup
Rated 5 out of 5 stars
Quick and easy setup
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy setup. Allows me to access files even when off network.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Good value
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not perfect, but works well for this price point and performs as intended.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Myhome cloud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, saved a lot of money for other cloud subscriptions. Also, getting a chance to transfer any data from myhome cloud to another external drive is easy and smooth.
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Great product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App and website is very easy to use. Great product at a reasonable price.
I would recommend this to a friend Rated 3 out of 5 stars
Not really a NAS device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is basically an external drive that connects with a network rather than on one machine. It has very little configuration ability and what it does have pretty much must be done on a phone app, and is somewhat clunky and cumbersome. I admire WD for trying to make idiot-proof devices, but am disappointed that, unlike my other two My Cloud devices, this one has no customization options at all. Can't even rename it and give it a static IP.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hello,
Thank you for sharing your feedback. We understand your frustration with the limited configuration options and the reliance on the phone app for setup. Our goal is to create user-friendly devices, but we recognize that more customization options are important for many users. We appreciate your insights and will take them into consideration for future improvements. If you need further assistance or additional feedback, please don't hesitate to reach out.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
WD - My Cloud Home 4TB Personal Cloud - White
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was super easy to install and is fantastic. I can backup my phone from anywhere and other devices, such as my computer. It's a great way to keep the amount of information stored on my actual devices to a minimum, which is helpful with a digital design business. I loved it so much that I also got one for my mom who does embroidery work for all her files.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
A very handy personal cloud drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The My cloud is very easy to setup and I was able to use it in minutes after plugging it.
I would recommend this to a friend - Pros mentioned:Ease of use, Storage
Rated 5 out of 5 stars
Lots of storage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. And enough storage to share with my team. Set it and forget it - love it!
I would recommend this to a friend - Pros mentioned:Setup
Rated 4 out of 5 stars
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is worth spending and easy setup and now my photos are downloaded and have enough free space in my mobile and other online apps
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Easy Setup and Very Convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My mother in law bought this product to house family pictures and files. The setup was very simple to do and it is very straight forward to share files with family and friends. The feature to setup as a cloud drive that can be accessed from anywhere in the world via the app or desktop platform is a stress free option. I do not have a reference point to prior versions of the WD My Cloud or My Cloud Home.
I would recommend this to a friend Rated 4 out of 5 stars
Good, but not for me, and not for running plex
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But this to run Plex it has a Plex server, but it disconnects from time to time, and it doesn’t allow you to choose what folder or different folders to add. Your Faussett only add one fell at a time, which is very limited, so if you plan on running Plex stay away from this item, but at least it gives you your own hard drives
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. I like it. Simple to use. I haven’t gotten toncrazy with it yet. I simply like my own cloud storage device
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 3 out of 5 stars
Good product, could have been a great product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for what your getting. Setup was very easy, but the user interface need more work. This device should have bridged the gap between previous models. Meaning, even tho it a personal cloud i should be able to remotely access said device from anyone of my network attached devices without having to have the WD Discovery App installed. So as a waring this is just a "BACKUP Device", nothing else.
No, I would not recommend this to a friend Rated 4 out of 5 stars
4TB personal cloud.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good device to plug in the office or at home but it has to have an Internet connection and use a proprietary app to access and/or transfer files. It does not have a plug for the PC to access files directly, which I didn't like. It also uses a HDD (hard drive), which has much slower read/write speeds than a SSD. It does looks very esthetic though.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and simple to use. There are several features of the device that attracted us to this particular device.
I would recommend this to a friend - Pros mentioned:Ease of use, Storage
Rated 5 out of 5 stars
Awesome storage addition.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great addition for file storage. Can access anywhere.
I would recommend this to a friend - Pros mentioned:Storage
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for a fast, easy-to-use NAS server for your home, at the suggested cost of just $150 for 2TB ($180 for 3TB, and $250 for 4TB), the WD My Cloud is an excellent choice among single-volume network storage devices.
I would recommend this to a friend

















