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Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
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Customer reviews

Rating 4 out of 5 stars with 1468 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,468 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good product, could have been a great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for what your getting. Setup was very easy, but the user interface need more work. This device should have bridged the gap between previous models. Meaning, even tho it a personal cloud i should be able to remotely access said device from anyone of my network attached devices without having to have the WD Discovery App installed. So as a waring this is just a "BACKUP Device", nothing else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. I like it. Simple to use. I haven’t gotten toncrazy with it yet. I simply like my own cloud storage device

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not perfect, but works well for this price point and performs as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to install and easy to use. I connected mine to the router per the instructions and within a few minutes I was able to drag all my large files over, or run a backup. It does sometimes run slow with too many files but that's a wifi issue and not a problem with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Just Know what you're buying here

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate that it's more cloud based than physical but setup was easy and it looks good. Very fast and works well but like most cloud stuff if you delete it from you comp, its gone...

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Cloud storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a PogoPlug and liked it but they went bankrupt I bought the My Cloud and this is my cloud storage for all of our phones

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great storage space with ease of install and use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this really helps my family share important things with each other, without the added clunkiness of unplugging/plugging in an external drive from our 3 separate computers

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Customer review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to sync the photos. Must buy product. 4tb is enough for saving over 50k photos

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Awesome storage addition.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition for file storage. Can access anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Small Scale Personal Cloud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to have your own personal cloud by storing all your data and access it pretty much from everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Easy network storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Setup was a breeze. 10/10 recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    DOES THE WORK

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DOES THE WORK, GOOD QUALITY AND EASY TO USE AND LIKE THE STYLE THAT IT HAS, GOOD QUALITY.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Cloud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use setup clean lines lots of storage quality unit

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace an older WD drive that wouldn’t work with my newer laptop. It was easier to set up than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Option for Small Businesses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Cloud Home personal cloud-based system is a great option for small businesses to share and store information. I would highly recommend this as an option if you're running out of space on your work computers/laptops (it's a much cheaper option). I also own a My Cloud system at home too. My family and I use it to back up our devices, including videos and pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4TB personal cloud.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good device to plug in the office or at home but it has to have an Internet connection and use a proprietary app to access and/or transfer files. It does not have a plug for the PC to access files directly, which I didn't like. It also uses a HDD (hard drive), which has much slower read/write speeds than a SSD. It does looks very esthetic though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better Than the Old Model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my new WD- My Cloud Home with OS5. The old WD - OS3 - is no longer supported by WD. This model was easy to install and add my important papers. I could not transfer the data from the old WD to the new WD because I don't have enough ports to accomplish the job. Otherwise, it should be easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy backups for pics and vids!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have my own storage safe at home. Pictures, videos and such, I don’t want to lose. Easy set up and backups. Works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not for me, and not for running plex

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But this to run Plex it has a Plex server, but it disconnects from time to time, and it doesn’t allow you to choose what folder or different folders to add. Your Faussett only add one fell at a time, which is very limited, so if you plan on running Plex stay away from this item, but at least it gives you your own hard drives

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great way to have external stirage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of backing up my files to portable hard drives so I gave this a try. So far it’s been great. I love being able to access my files easily from all my devices and transferring files from likewise. Set up was easy and so far I’ve had no issues with connections. I’m nowhere close to filing this up even with a large amount of jpeg and video files.

    I would recommend this to a friend