Customer Ratings & Reviews

Really easy to install and easy to use. I connected mine to the router per the instructions and within a few minutes I was able to drag all my large files over, or run a backup. It does sometimes run slow with too many files but that's a wifi issue and not a problem with this product.

App and website is very easy to use. Great product at a reasonable price.

This was super easy to install and is fantastic. I can backup my phone from anywhere and other devices, such as my computer. It's a great way to keep the amount of information stored on my actual devices to a minimum, which is helpful with a digital design business. I loved it so much that I also got one for my mom who does embroidery work for all her files.

Not perfect, but works well for this price point and performs as intended.

Easy setup. And enough storage to share with my team. Set it and forget it - love it!

The product is worth spending and easy setup and now my photos are downloaded and have enough free space in my mobile and other online apps

The My cloud is very easy to setup and I was able to use it in minutes after plugging it.

My mother in law bought this product to house family pictures and files. The setup was very simple to do and it is very straight forward to share files with family and friends. The feature to setup as a cloud drive that can be accessed from anywhere in the world via the app or desktop platform is a stress free option. I do not have a reference point to prior versions of the WD My Cloud or My Cloud Home.

Easy to setup. I like it. Simple to use. I haven’t gotten toncrazy with it yet. I simply like my own cloud storage device

Great price for what your getting. Setup was very easy, but the user interface need more work. This device should have bridged the gap between previous models. Meaning, even tho it a personal cloud i should be able to remotely access said device from anyone of my network attached devices without having to have the WD Discovery App installed. So as a waring this is just a "BACKUP Device", nothing else.

It technically functions. I am using it for Time Machine backups from a Mac. The permissions are very difficult to figure out. One moment I can access a file and the next I can't. The My Cloud Home is being phased out evidently. I am going to keep this because it is working for what I need it for. But I would not buy this again. I wanted a simple NAS solution and this is simple enough. I think I found the instructions difficult to understand and the website confusing. I bought a 4TB drive and I get this free cloud storage, but they aren't really linked at all and it seems random.

I had a PogoPlug and liked it but they went bankrupt I bought the My Cloud and this is my cloud storage for all of our phones

This is a great addition for file storage. Can access anywhere.

Works great, saved a lot of money for other cloud subscriptions. Also, getting a chance to transfer any data from myhome cloud to another external drive is easy and smooth.

But this to run Plex it has a Plex server, but it disconnects from time to time, and it doesn’t allow you to choose what folder or different folders to add. Your Faussett only add one fell at a time, which is very limited, so if you plan on running Plex stay away from this item, but at least it gives you your own hard drives

Very easy to install. Setup was a breeze. 10/10 recommend.

It is a good device to plug in the office or at home but it has to have an Internet connection and use a proprietary app to access and/or transfer files. It does not have a plug for the PC to access files directly, which I didn't like. It also uses a HDD (hard drive), which has much slower read/write speeds than a SSD. It does looks very esthetic though.

Great way to have your own personal cloud by storing all your data and access it pretty much from everywhere.

This is my new WD- My Cloud Home with OS5. The old WD - OS3 - is no longer supported by WD. This model was easy to install and add my important papers. I could not transfer the data from the old WD to the new WD because I don't have enough ports to accomplish the job. Otherwise, it should be easy.

DOES THE WORK, GOOD QUALITY AND EASY TO USE AND LIKE THE STYLE THAT IT HAS, GOOD QUALITY.