Customer Ratings & Reviews

I love that you can connect directly with your cellphone to upload photos and share with other people in your family. Only downside is that each user profile has it's own private space. It's not one large share. It would make more sense to have one large share and mark folders as private as needed. It's not a big deal but you have to share out folders with other users for them to see the files.

The drive is being used for shared storage and local back up, very easy to use

Easy set device set up. The app and log on had some issues recognizing password by eventually resolved.

It was easy to setup and works really great. You can access the files anywhere.

I am an amateur photographer, and I take a lot of wildlife pictures every week. I needed a big storage place to keep all my pictures, and I needed to access them while out in the field. The WD 4 TB MyCloud meets my needs for now. I can keep all my pictures organized and access them. This drive does not have a way of backing it up except copying all the files manually.

Could not get this to see and backup windows 10. WD was no help ether. After two weeks of hassle I returned it and bought a NAS like I should have done from the start.

This is basically an external drive that connects with a network rather than on one machine. It has very little configuration ability and what it does have pretty much must be done on a phone app, and is somewhat clunky and cumbersome. I admire WD for trying to make idiot-proof devices, but am disappointed that, unlike my other two My Cloud devices, this one has no customization options at all. Can't even rename it and give it a static IP.

Not much to review. It stores a ton of data. Backs up in my home not in the cloud, which is nice.

Great Cloud Equipment that was completely sold out at the store on Thanksgiving week. Instructions are easy to follow and setup appears to be a snap. Since I have only operated it for a few days now, I am interested in the longevity of the system. Caution: Geek Squad only protects the equipment and not the actual data. Be sure to back it up on to an external drive.

My old network hard drive (different brand) died so I purchased this to replace it. Unit is very easy to install and do a basic setup. I was a little unclear on best way to access it so I called WD tech support and they showed me how to make easy to access from any of our 3 computers on the network and it works like a charm.

Exactly what I needed. Easy to install and set up on my phone and computer. Now I know I won't lose any pics or docs. It also downloaded all of my google photos from switching phones

Easy to set up and simple to use. There are several features of the device that attracted us to this particular device.

This device was very slow on my network, seemed to use alot of resources. Worst of all, if something happens to the device, the cloud does NOT backup your data. Best of all, it's nice to be able to access data from anywhere, IF and only IF the device is online.

If you are are looking to start file access using a NAS for your home, this is a good start.

Great for a novice computer user. Beats setting a RAID NAS. No issues in the 6 months of use.

Device works very well and fast over network. Setup was incredibly easy using the software provided by WD. Only improvement I’d recommend would be making it easier to used your own drive encryption separate from the provided software. But I realize that’d go against the principles of simplicity.

Works great with PC, but very, very klunky on iPad Pro

Easy setup no technical skills required Great Price !

Bought this when I was having issues configuring an older external drive to work on my network. This is so simple. Drag and drop and access from anywhere. Plus with Plex media server built in its a streamlined way to watch saved videos anywhere. I absolutely love it and it’s so easy to setup and start using.

Lots of extra storage. Easy to use and setup and worth it.