Customer Ratings & Reviews

Not much to review. It stores a ton of data. Backs up in my home not in the cloud, which is nice.

This device was very slow on my network, seemed to use alot of resources. Worst of all, if something happens to the device, the cloud does NOT backup your data. Best of all, it's nice to be able to access data from anywhere, IF and only IF the device is online.

My Cloud is excellent and works well with Plex to stream our home videos! I would highly recommend it.

My old network hard drive (different brand) died so I purchased this to replace it. Unit is very easy to install and do a basic setup. I was a little unclear on best way to access it so I called WD tech support and they showed me how to make easy to access from any of our 3 computers on the network and it works like a charm.

Works great with PC, but very, very klunky on iPad Pro

Great Cloud Equipment that was completely sold out at the store on Thanksgiving week. Instructions are easy to follow and setup appears to be a snap. Since I have only operated it for a few days now, I am interested in the longevity of the system. Caution: Geek Squad only protects the equipment and not the actual data. Be sure to back it up on to an external drive.

Device works very well and fast over network. Setup was incredibly easy using the software provided by WD. Only improvement I’d recommend would be making it easier to used your own drive encryption separate from the provided software. But I realize that’d go against the principles of simplicity.

Quick amd easy setup. No knowledge needed to set up. Saves money from using online services like onedrive or Dropbox monthly/yearly subscriptions

If you are are looking to start file access using a NAS for your home, this is a good start.

Great for a novice computer user. Beats setting a RAID NAS. No issues in the 6 months of use.

Back to initial issue only My Cloud Home app can access the stuff, and the app has a lot of restrictions. Now you can setup local access where you can make it works like NAS. You have to assign local IP a for it and open your browser with key in assigned IP. From the dashboard page you can add local access and setup username and password (one user only).
That's how you can access the "secured" contents with regular file explorer or SMB client. You can setup port forwarding for outside access.

This product is a real easy product to save your images and documents on. You have to make sure that you stay connected to the Internet

Easy setup no technical skills required Great Price !

Bought this when I was having issues configuring an older external drive to work on my network. This is so simple. Drag and drop and access from anywhere. Plus with Plex media server built in its a streamlined way to watch saved videos anywhere. I absolutely love it and it’s so easy to setup and start using.

Great back up device. Limited features though for ease of use.

Easy to set up and the app on the phone and computer is very easy to use. Sad the app is not available on the TV but I got a free account with Plex and I can play my media on my TV with no issues. Streaming to my phone with the cloud app is a breeze too.

Not as easy and as shareable as advertised. Would like more automatic features. The software is only so so.

Firstly, it's disappointing to be unable to access any of my 4 terabytes of content due to issues with the MyCloud. You removed the ability to access this device directly rendering it useless. These issues are beyond frustrating and cause significant disruptions in my workflow. If you're looking for a reliable and high-performing storage solution, the Western Digital MyCloud product may not be the best choice for you. With its various issues and limited features, it may be worth considering alternative storage solutions that offer better performance and reliability. I would not recommend this product to anyone and will be finding an alternative solution for myself.

Lots of extra storage. Easy to use and setup and worth it.

Using it as a time machine backup for two macs. Works great. I thought it would be a bit faster to write to but I'm not sure if that has to do with the computer or the drive. It's honestly louder then I thought it would be. If my office is super quiet it can be distracting when a backup is running at about 2 feet away.