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Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
Your price for this item is $159.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4 out of 5 stars with 1469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,469 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Very easy setup

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device works very well and fast over network. Setup was incredibly easy using the software provided by WD. Only improvement I’d recommend would be making it easier to used your own drive encryption separate from the provided software. But I realize that’d go against the principles of simplicity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to connect and use. Currently have it connected using network cable but can also use it with USB. It backs up data and photos really fast. Really good product at a great price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    NAS Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are are looking to start file access using a NAS for your home, this is a good start.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a novice computer user. Beats setting a RAID NAS. No issues in the 6 months of use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Best storage device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best storage device I got. Tried several storage options over the years. This one is the best so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Quick and Easy Setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup no technical skills required Great Price !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and would buy again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. The auto-save feature for pics is nice, but requires a lot of cleanup if you’re a person that takes/uses screenshots or uses throwaway pics.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic network storage solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when I was having issues configuring an older external drive to work on my network. This is so simple. Drag and drop and access from anywhere. Plus with Plex media server built in its a streamlined way to watch saved videos anywhere. I absolutely love it and it’s so easy to setup and start using.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NAS Drive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. easy to set up. only issue is i wish i would have bought the 8 tb model

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of extra storage. Easy to use and setup and worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice n easy to setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and the app on the phone and computer is very easy to use. Sad the app is not available on the TV but I got a free account with Plex and I can play my media on my TV with no issues. Streaming to my phone with the cloud app is a breeze too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Compact size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use and instal software. It was up and running in after a few minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick amd easy setup. No knowledge needed to set up. Saves money from using online services like onedrive or Dropbox monthly/yearly subscriptions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added local access to gain NAS function

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back to initial issue only My Cloud Home app can access the stuff, and the app has a lot of restrictions. Now you can setup local access where you can make it works like NAS. You have to assign local IP a for it and open your browser with key in assigned IP. From the dashboard page you can add local access and setup username and password (one user only).
    That's how you can access the "secured" contents with regular file explorer or SMB client. You can setup port forwarding for outside access.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time Machine Works Great. Kind of loud.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it as a time machine backup for two macs. Works great. I thought it would be a bit faster to write to but I'm not sure if that has to do with the computer or the drive. It's honestly louder then I thought it would be. If my office is super quiet it can be distracting when a backup is running at about 2 feet away.

    I would recommend this to a friend
  • Pros mentioned:
    Remote access

    Rated 5 out of 5 stars

    Great Cloud Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a friend after seeing how much more secure it is than a traditional cloud owner by a company. This can be shared amongst users in my household on multiple computers and the date can also be accessed remotely. Don't have to worry as much about data breahes/hacking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and saved us on paying for more space through Apple on iCloud

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful home backup solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and bring it up. Backup and view photos over internet works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you could add storage via usb with a hub and multiple drives on the old mycloud drives, but not on these new mycloud home drives, but plex is pretty darn good. i stream 4k video from my mycloud home to my 4k tcl roku tv with the roku plex channel. plex is free for your home network, but outside your home network you have to buy plex premium to continue streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    nice backup

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the storage capacity but uploading files takes a long time

    I would recommend this to a friend