Customer Ratings & Reviews

Works great. Easy to use and instal software. It was up and running in after a few minutes.

Best HD I have ever used. It is plug and play. Even have eathernet port

I bought this for a friend after seeing how much more secure it is than a traditional cloud owner by a company. This can be shared amongst users in my household on multiple computers and the date can also be accessed remotely. Don't have to worry as much about data breahes/hacking.

Easy setup and saved us on paying for more space through Apple on iCloud

you could add storage via usb with a hub and multiple drives on the old mycloud drives, but not on these new mycloud home drives, but plex is pretty darn good. i stream 4k video from my mycloud home to my 4k tcl roku tv with the roku plex channel. plex is free for your home network, but outside your home network you have to buy plex premium to continue streaming.

I like the storage capacity but uploading files takes a long time

Added this second cloud drive to use strictly as a backup for our two laptops. Both laptops are constantly backed up so I have that security knowing our data will not be lost. Easy setup. Does take several hours for the initial backup to finish and will depend on how much data/media you have.

One of my favs heard that they no longer have the cloud online though

I have an aging MyCloud and was in hopes that this unit would be able to replace it. Answer: partially. Pluses: installs on a Windows 10 system easily with their WD Discovery software. Easily accessible anywhere via web access. Minuses: Not much control over how it works. On my old MyCloud I could easily access multiple accounts simultaneously with a varied set of permissions. On the "Home" you get one account at a time. On the original MyCloud you could control when it updated and whether things like Desktop Shortcuts appeared on your PC;. Not the Home. It will automatically update itself (cannot be turned off) and will create a desktop shortcut no matter what you do. So... is you are looking for something functional and easy, this works well. If you are looking for something you can control, it really doesn't. So my "no" on recommend is because I fall in the latter category. I'm still going to use it, but when my original MyCloud eventually dies, I'll replace it with a different product.

I wasnt able to upload photos from my iphone 15 onto this NAS device. The simple problem was the buttons were cover by the information on the top of the screen. I then wrote a nice email to the company and they basically replied saying this might be fixed in 1 to 6 months. I returned the product after hearing that. Otherwise, easy to set up if you have a bit of IT knowledge.

It is convenient to backup photo in your own home network, but the auto backup has some issue if you have too many files. It will restart with no reason and start upload again. So you end up with duplicate. So the most reliable way is doing it manual. I.e select the photo and upload

This is a really good personal cloud that works well on all my devices. I am glad I purchased it. My only down side is the Mac Discovery app, which you have to install. On a sign in to an account, it drops the menu bar item down covering other windows. I have a number of WD drives and it lists them all. Fine. But I don't want to see the window. I have found no option to silence this behavior.

I use it as a back-up for my PC, laptop, & cell phone...

Western Digital has been my GO TO data storage solution for decades because of there proven track record for stability & reliability; this My Cloud is no exception. I shoot A LOT of stills and video for both work and recreation, often quite far from home, and having a web-based back-up option prior to traveling home is a nice little level of additional confidence that the imagery I collect will be there when I need it. I will be buying several more of these in the near future.

This device would be great in theory. but it simply doesnt work well. I have 1 Gbps ethernet speeds (verified) and even with my PC plugged in via ethernet and this device also plugged in (both 5e cables) the transfer speeds were aweful. a 50gb test folder I filled with video files, photos, and a few word docs transfers to my old portable 2tb drive in just a few minutes. but it took over a day to transfer the same folder. I tried various steps to help but failed. support was also unable to assist with this. also, and this is partially on me for not researching first, this device cannot plug directly into your PC for local file transfers. it can ONLY be transfered over the network. I found that accessing the files away from home was also a bit slow. it often failed to load thumnails for photos. I decided I would return it and get a standard 8TB hard drive (double the space for the same price since you loose the cloud "functionality". however, I actually have not been able to return the device yet. because yesterday western digital's services were (and still are) down. and many devices, including mine, were showing offline. and since there is no USB transfer option as mentioned, it means that I was unable to access my files. this issue still isnt resolved 20 hours later. http://status.mycloud.com/os4 you can see they have had multiple outages this year alone. leaving one to see that there is also service reliability issues in addition to the slow transfer speeds. also, note that as a network drive (and this part isnt on WD, its just information I was not aware of until I had one) there are some things you cannot do. for example. backblaze will not backup a network drive with there standard backup service. google drive will not use a network drive as a mirror device to backup your google drive. and many programs like CC cleaner will not access a network driver for functions like finding duplicate files. im still waiting for those services to be restored, so I can remove my files from the device and return it.

This drive was sooo easy to setup. You just need to know how to install the app and follow prompts. It has a nice “main” user feature and you can add additional people to save or backup photos, videos...etc. I highly recommend this product and 4tb is plenty of storage for most households!

nice place to hold all photos, videos etc vs paying for cloud storage

This was easy to use and I was able to transfer from ps4 without any problem

Great product recommended by the Geek who installed the new HP Envy computer. This allows us to save all of our items in one safe place

Easy to connect but I was hoping to keep plugged in at all times. Unfortunately the device squeaks when it is running so I am unplugging it when not in use. Defeats the purpose of have an on the ready device with files I want to access.