Customer Ratings & Reviews

If you want easy access storage then this is it. I love mine and what it does. Great product. App is easy to use also!

This is a home device. As a photographer, I want to store my raw files as a backup and then have access to them as needed which I can do on my laptop or through the App and can share pre-publication images with customers for collaboration. For the IT Techy folks, no, this is not a NAS. NAS is something different; it is a device that is hardwired into a local network. This device, as advertised, is Cloud SAN....a local backup with Cloud sharing and laptop and phone Apps, so it is not intended to be used or operate like a NAS. If you're looking for a NAS, spend the extra $200 to $300 for a NAS device and do your own NAS coding and configuration. Don't try to go cheap and then complain that it doesn't work just like a NAS

It a great for storing files and it easy to back up phones and computers

I bought this unit a few months ago, and overall I was happy with it. However, after a recent Mac update (Big Sur). The desktop icon was gone. I figured it would be quick easy thing...As it turns out...No. I chatted in with WD tech support, and it turned into a complete disaster. They were little to no help, the kept trying to direct me to a link saying that they're not responsible for 3rd party software rather than trying to help me fix it. Tomorrow I'll figure out how to wipe this thing clean, and it's going back to the store. Western Digital can't have anymore, nor can they keep the money of mine they already have. Totall disgusted by the experience.

This is an absolute easy setup device. Work perfect on all devices if mycloud us signed in. Downside which is big for me is its network workability. I could not define a storage location in family folder. I need to have it to be accessed by my coworkers from all around state

Super easy to set up and use. We used it to move all the files from our old desktop to our new desktop and store all of our media.

Easy to install and user friendly website ! Saves info daily and backs up your devices without having to think about your digital pictures being lost It’s nice to have your own home server u can access info from anywhere. We have our own I cloud

This is a plug and play device. Very easy to install and start. Just follow the card and create an account. I like that you can backup more then one device. I didn’t see instructions on how to backup music. Does a great job on photos.

The size suited our needs. Easy to set up and transfer data

I use this drive to image every PC in my home for backups. The software with the drive didn't help so I found a free version to do so but I have not had connection issues with the drive over my home network. I use the cloud function rarely and the app/connection works well.

This NAS performs very well. Extremely easy to set up and move files onto.

Great product if you're looking for an independent personal cloud environment. Setup is easy and quick. Access speed is great for music and file storage.

So far it has been pretty easy to use and make sure pictures are backed up

This drive is very difficult to use with Apple Mac products. It requires use of the My Discovery app which does not play well with other NAS systems on your network. I tried to copy my Apple Time Machine backups to the My-Cloud drive but after 2 days of “copying” it was unsuccessful. Do not think you can use this as an external drive on your network. Access is limited and inconsistent. I purchased this unit to replace a 10 year old WD My-Cloud 1TB drive. This drive worked well for my file needs. The new My-Cloud Home doesn’t allow access over the network without using the WD Discovery App. Terrible UX/UI implementation.

I bought this to store all my photos and videos, It has freed up so much space on my PCs and Phones. Plus the phone app is great and lets me back up family pics from my phone and I can still access them without having to take up space on the phone.

I like the My Cloud to a point. Things that may be minor but bother me are that you cannot organize your photo folders by date. They seem to be locked into the order in which you input them, with the last created folder at the top of the list. Also there is not a way to share a specific folder to other parties without giving them access to the entire Cloud.

Exactly what I needed. With 3 kids in homeschool on 3 different computers, I needed 1 place to save all there work and to be able to access everything. Very happy with purchase.

This Cloud Home is great. We're able to share things and even load to it from remote areas not just when we are at home. Very handy with that. I prefer using it from my Mac where I can access it via web browser. But it works well with app on phone.

Good information - The product worked as advertised. Received quickly.

Great product for my purpose. I’m using the drive to backup 4 iPhones and have consolidated all the photos over. Seemless, easy to use and fast!