Customer Ratings & Reviews

Easy to install and bring it up. Backup and view photos over internet works great

I like the My Cloud to a point. Things that may be minor but bother me are that you cannot organize your photo folders by date. They seem to be locked into the order in which you input them, with the last created folder at the top of the list. Also there is not a way to share a specific folder to other parties without giving them access to the entire Cloud.

This is a good unit, very reliable and holds a lot

This drive is very difficult to use with Apple Mac products. It requires use of the My Discovery app which does not play well with other NAS systems on your network. I tried to copy my Apple Time Machine backups to the My-Cloud drive but after 2 days of “copying” it was unsuccessful. Do not think you can use this as an external drive on your network. Access is limited and inconsistent. I purchased this unit to replace a 10 year old WD My-Cloud 1TB drive. This drive worked well for my file needs. The new My-Cloud Home doesn’t allow access over the network without using the WD Discovery App. Terrible UX/UI implementation.

I bought this to store all my photos and videos, It has freed up so much space on my PCs and Phones. Plus the phone app is great and lets me back up family pics from my phone and I can still access them without having to take up space on the phone.

This Cloud Home is great. We're able to share things and even load to it from remote areas not just when we are at home. Very handy with that. I prefer using it from my Mac where I can access it via web browser. But it works well with app on phone.

I wasnt able to upload photos from my iphone 15 onto this NAS device. The simple problem was the buttons were cover by the information on the top of the screen. I then wrote a nice email to the company and they basically replied saying this might be fixed in 1 to 6 months. I returned the product after hearing that. Otherwise, easy to set up if you have a bit of IT knowledge.

This is the perfect amount of extra storage for my laptop

Great product recommended by the Geek who installed the new HP Envy computer. This allows us to save all of our items in one safe place

Western Digital has been my GO TO data storage solution for decades because of there proven track record for stability & reliability; this My Cloud is no exception. I shoot A LOT of stills and video for both work and recreation, often quite far from home, and having a web-based back-up option prior to traveling home is a nice little level of additional confidence that the imagery I collect will be there when I need it. I will be buying several more of these in the near future.

If you want easy access storage then this is it. I love mine and what it does. Great product. App is easy to use also!

Great product if you're looking for an independent personal cloud environment. Setup is easy and quick. Access speed is great for music and file storage.

I was excited to get this NAS drive when the salesman told me that Plex media server was pre-installed. It wasn't easy to get it all running, but finally it was backing up my photos, recording tv, etc., as I wanted. Then Plex came out with some updated features on the app. It was then I found out that Plex on this WD drive can NEVER be updated! I contacted WD and, although they were very nice and responsive, confirmed that I would be stuck with the present Plex version forever. Then the My Cloud Home stopped responding. So I had to figure out how to reboot it. Finally got it going again. Then it happened again, and again. Not fun. Now I am have trouble watching live tv through my HD Homerun and Plex. Supposedly I don't have a fast enough connection. Sure, right. I have 220+ Mbps internet with a hard wired connection. It works okay most of the time, but not like I was hoping.

Super easy to set up and use. We used it to move all the files from our old desktop to our new desktop and store all of our media.

All in all a very disappointing product. Pro: - unbeatable price for clod storage - initial setup quite easy Cons: - very slow upload and download speed. even within the same network. I’m uploading files ie. to iCloud 5-6 times faster - network internal connection very unstable I think it is okay, if used as only as an emergency online backup, but it is simply way too slow and cumbersome for a more than that. Next time I would invest a bit more for a better device

Exactly what I needed. With 3 kids in homeschool on 3 different computers, I needed 1 place to save all there work and to be able to access everything. Very happy with purchase.

Best HD I have ever used. It is plug and play. Even have eathernet port

To be honest, not the way i like it. Tried with apple to download the software to be able to use it as a local NAS and it has bugs that does not work with apple. As far as managing your docs, its great.

It took me awhile to figure out how to get it to continuously back up my files. I ended up using free file sync instead of the WD software. Now it works great and I can access it from anywhere. It is a bit slow, even connected on the same lan but it serves my need WD needs to work on their software and the speed

I went to the store looking to replace my ailing mybooklive. Knowing that the mycloud series was an upgraded version of the mybooklive, I assumed that the mycloud home was another flavor of the mycloud... it is NOT. This device bears little resemblance to the mycloud or mybooklive series of devices and should have been given a totally different name. The only way I can backup the data on this device is on a windows machine, using special software to connect to it. There is no ssh, rsync, ftp or anything else. That being said, you can set up a plex server on a user's share and allow other users to access the plex data, which is nice, but I have yet to find a way to backup other users' data. Overall, it's a usable device for what it was intended for. Unfortunately, it's not exactly what I needed and lacks some rather important features.