Customer Ratings & Reviews

pros: Easy to install Took 10 minutes to install Don’t require a lot of space Cons: You have to log in to see the drive on your pc. Seem like it was meant for tablets and phone. Can be slow at times using the pc.

I have had this device less than two years and it has died on me twice with no way of restoring any of the data that was on it. Their software glitches whenever you try to share a folder with more than one user causing the entire device to crash. Years of pictures and data have been lost. Highly recommend another solutions as they do not help you recover any of the lost data. Time to look at other manufacturers as WD clearly isn't it.

This was super easy to set up and makes backing up pictures and video super easy. I was able to set it up to happen automatically. So no more fear of losing family photos. The drive is list in my home network making it very easy to access as well.

I am satisfied with the purchase. This is my introduction to personal cloud storage. I am using it to back up my computers. The only issue is when I set up it would not accept my password, and the 2nd level still does not, which is a little confusing.

It is worth using this product. I like it using this.

Works pretty well and is easy to setup and use. We are using it save photos.

I think this model is faster than my old My Cloud. The only reason I did not give it a 5 star rating is that it must be connected to the network to run. You cannot just connect it to a pc and use it like an external hard drive. The app that is available on apple or android makes transferring your data very easy.

This is literal plug and play. No fancy networking or anything. Just download the app on your phone, sign in with the account and everything is shared.

very easy to set up. Plug and play. Both computers saw it on the network and was able to backup files easily.

I does what I needed. We just had a baby and wanted to have a place to share and store our family photos with redundancy. this is easy to install, easy to access trough different devices. its fast uploading. So far, im happy with my purchase

I use this for my office and everyone can connect to it to save files and open saved files. I also created an account to save my personal stuff and only I can access it. Works awesome.

I bought this for my wife for Christmas. It works great. She loves it and has been able to store everything she had on it and still has tons of space left. It's a great product. I would recommend to anyone.

Easy installation on our home network. Seems to be working very well.

I needed a device to house files to be on-line on my home network even when my laptop was not. This was easy to set up and access from other local devices as well as remotely. SCORE!

Use this to backup photos on my iphone and ipad. Google is removing their unlimited photo backup next year. I know they lower the res to 1080 but still. use this to backup your photos and forget about it.

Very easy to setup and manage!!! Great idea for families!!!

Works great, did take a while to setup but was able to figure it out

I love this hard drive. I’m able to look up and see any pictures I have stored from anywhere. I made different folders for my pictures which made it easy to locate what picture I wanted and see it from anywhere on my phone.

One of my favs heard that they no longer have the cloud online though

I wasn’t sure if the device would be enough to handle my collection of photos, music and movies. I am impressed at how well it’s working out. I would recommend this product to levels of users from advanced to beginners.