Customer Ratings & Reviews

Works great, did take a while to setup but was able to figure it out

All I wanted to do was provide a TimeMachine backup, but I could not get the MacBook Pro TimeMachine to connect to the MyCloud Home NAS. Finally, after a couple hours, I found in the community that I had to login as Guest. Still did not work. I rebooted the Mac and Voila! It connected.

very easy to set up. Plug and play. Both computers saw it on the network and was able to backup files easily.

Quick and easy to set up!! Would be better if there is an app for mac

We can't believe we ran our small office without MyCloud. It is so easy to set up. On 3 computers. Easy to organize, save important emails for quick references. Some times we have a problem with the app. It won't show certain changes when you open a document.

Great buy and easy to setup. Would recommend to anybody

I have had this device less than two years and it has died on me twice with no way of restoring any of the data that was on it. Their software glitches whenever you try to share a folder with more than one user causing the entire device to crash. Years of pictures and data have been lost. Highly recommend another solutions as they do not help you recover any of the lost data. Time to look at other manufacturers as WD clearly isn't it.

Easy to install and really great to use. Works just fine.

This is literal plug and play. No fancy networking or anything. Just download the app on your phone, sign in with the account and everything is shared.

Works great, was easy to setup,good for someone who is not computer savvy

pros: Easy to install Took 10 minutes to install Don’t require a lot of space Cons: You have to log in to see the drive on your pc. Seem like it was meant for tablets and phone. Can be slow at times using the pc.

This cloud provides consistent remote access. It is an excellent addition to the home office.

This my cloud storage is amazing. Easy to setup and use. I would recommend for first time users

I am satisfied with the purchase. This is my introduction to personal cloud storage. I am using it to back up my computers. The only issue is when I set up it would not accept my password, and the 2nd level still does not, which is a little confusing.

This was super easy to set up and makes backing up pictures and video super easy. I was able to set it up to happen automatically. So no more fear of losing family photos. The drive is list in my home network making it very easy to access as well.

I use this for my office and everyone can connect to it to save files and open saved files. I also created an account to save my personal stuff and only I can access it. Works awesome.

I think this model is faster than my old My Cloud. The only reason I did not give it a 5 star rating is that it must be connected to the network to run. You cannot just connect it to a pc and use it like an external hard drive. The app that is available on apple or android makes transferring your data very easy.

It is worth using this product. I like it using this.

I needed a device to house files to be on-line on my home network even when my laptop was not. This was easy to set up and access from other local devices as well as remotely. SCORE!

I bought this for my wife for Christmas. It works great. She loves it and has been able to store everything she had on it and still has tons of space left. It's a great product. I would recommend to anyone.