Customer Ratings & Reviews

I was a long time Mozy customer. When they were bought by Carbonite and jacked up the prices up so high, I knew I had to make a change. The My Cloud unit was is easy to install and configure and has provided excellent access to files.

Excellent. Great for storing and sharing all files, pictures and music between multiple laptops in the same household, keeping the hard drive on the laptops frees up so they can run more efficiently.

So far no problems , it was a breeze to set up even for not very tech savvy persons. Just remember to get a long enough cable if you don’t intend on placing it close to the router.

Easy to set up. Not the fastest transfer rates but that is expected. Using to back up the family’s iPhones, a few computers and family pics & videos. Everyone in the family was able to figure out how to set up and use the drive with their phones.

Quick and easy to set up!! Would be better if there is an app for mac

This cloud provides consistent remote access. It is an excellent addition to the home office.

This is the best personal cloud drive, where you can back up your information and access it over internet. It’s easy to use and works as a personal network drive on PC and MacBook

This my cloud storage is amazing. Easy to setup and use. I would recommend for first time users

I buy one of these for each job I work on. They've all been dependable but this time the new software and interface is really annoying. Constant dropdown menu is aggravating.

The only thing I find that doesn't work well is the Western Digital mobile app. I can access what is on my device while away from home quite easily on my laptop but on the cell phone or tablet there is no direct download button I can find as of yet. I have to get files in a round about way if I need them.

Works great, was easy to setup,good for someone who is not computer savvy

Good Option for getting photos off your devices. Easy interface to move photos from device to this drive. Each user has their own “walled” off storage.

I would not buy WD again. I had one for home and needed one for my business location. They no longer support the WD Discovery for Window 11. Makes it so hard to view the content on the drive/cloud. Plus, signing into the cloud portal is 50/50. I wish I could return it but I am passed the return limit.

Easy to set up and use. Works for apple and android phones as well as pc and MacBooks. Great for backing up all devices to one unit. Prior we had two backups due to formatting issues.

I found that the WD Home Cloud was easy to set up an allowed me to securely add friends and relatives. Even though it did allow sharing in one folder, it provided secure storage for others in there own folder. Very basic system easy to use.

So far it seems to meet my needs. Unlike some others have said, I was able to get a file structure to load so things can be organized. USB port for upload also works very well

Speaking for the app and desktop applications they are really smooth and really nice. Came from using a SeagateMedia cloud and it was horrible especially after they cut off remote access. This one is quick and no issues so far.

This hard drive is easy to setup and use. It has performed as expected with no issues. The WiFi access to storage is something I will no longer go without!

The My Cloud Home Device is great! Easy to hook up to my Dish.

It’s good purchase for me I have always issues with space in phone It’s works good