Customer Ratings & Reviews

No complaints here. The unit was extremely easy to connect. It took longer to read the instructions than it did to get it up and running. For the price and the amount of secure storage you get this was a great deal.

Works great, did take a while to setup but was able to figure it out

Actually gave this product 2 shots. The 1st one installed easy and started working in 20 minutes. Good interface. Only problem is it only backs up your camera roll in your Android devices. The next day my wife started noticing that rokus and tablets would get slow wifi. Unplugged the my cloud home and all were back to normal. Exchanged for another one and then it was a full day excercise to install since the desktop app didn't recognize the new one and I couldn't figure out how to remove the old one. Had to register again with a different email to get it to work....and the it did used all the wifi again.

Great storage device. WD made it super easy to install right out of the box! Love the new features like sharing files on line with others. Great device!

This one is way better than my first one was. Plugged it in and followed set, My computer found it and mapped a drive to it. My wife's computer found it with no problem. About 15 minutes tops.

Quick and easy to set up!! Would be better if there is an app for mac

The network storage is great if you want a very easy setup and do not need to setup user permissions. I was told this was like my old one (WD mccloud NAS) it was the "newer" version. After plugging it in it literally was about a 5min setup. The longest part was taking it out of the box. After setup, there is not a way to setup permissions for individual users. Like my old WD network storage, I was able to customize settings for each family member. Since all my friends are all in IT as well as myself, I personally would not recommend this device to them. Other than permissions, this is a good unit.

Works great, was easy to setup,good for someone who is not computer savvy

Easy to follow install instructions. Setup software on three home computers and one cell phone for backup, restore, and access to personal files. Pleased with WD product quality and price.

Simple to setup. Easy to use. It just plugs into my router and all my network devices can access it!

The MyCloud was simple and easy to use as advertised. Plugged it in and connected the ethernet to my WiFi router and then typed the web address into my PC. Instantly connected and was immediately able to store data.

The My Cloud has been great. No problems whatsoever with this product. Easy to install, easy to use. If you are looking for a wireless storage device, I would highly recommend this product.

I use this for backing up my camera roll. I also like that you can add users with their own account and space on it. Also was able to transfer files via the usb port on the back. The mobile app seems straight forward.

This device was easy to setup and use. Less configurability that the higher end WD NAS offerings, but a good value for a reliable, easy to use, simple NAS solution.

It’s good purchase for me I have always issues with space in phone It’s works good

Super simple to set up, Can access from any computer on network and any authorised device outside the network. Can turn it into a personal PLEX Server with a button click. Only downside is that I didn't see the 8TB version first!

It works, but not the way I (or anyone else should) want it to work. You need the mycloud app to access it for file and directory operations, it has to be hooked directly to your router, and is not reliably drag and drop for large files on my MAC. If you loose internet connectivity, it can choke. It is simple to use, but not a robust solution if you want more flexibility.

I bought this and I have to tell you. This is one of the best purchases I have made it keeps everything in one place for me and I get to upload stuff to it regardless of where I am. Absolutely lobe it

Point blank, this device is made well. The problem is that the old software was so much better. If you are buying this to replace an older MyClould then just be warned, you’re not going to be happy

The My Cloud Home Device is great! Easy to hook up to my Dish.