Customer Ratings & Reviews

It works, but not the way I (or anyone else should) want it to work. You need the mycloud app to access it for file and directory operations, it has to be hooked directly to your router, and is not reliably drag and drop for large files on my MAC. If you loose internet connectivity, it can choke. It is simple to use, but not a robust solution if you want more flexibility.

So far so good I bought it to replace the previous version that had reached EOL. Don’t like that I have to use WD website to access a device that’s on my own network

The My Cloud has been great. No problems whatsoever with this product. Easy to install, easy to use. If you are looking for a wireless storage device, I would highly recommend this product.

The MyCloud was simple and easy to use as advertised. Plugged it in and connected the ethernet to my WiFi router and then typed the web address into my PC. Instantly connected and was immediately able to store data.

Easy setup and works exactly as advertised. Very happy with this purchase!

I bought this and I have to tell you. This is one of the best purchases I have made it keeps everything in one place for me and I get to upload stuff to it regardless of where I am. Absolutely lobe it

Our WD My Cloud Home 4TB Personal Cloud was very easy to set up and is providing us with excellent back-up protection for our data.

Very convenient when you need to backup files and you are not at home and are not able to carry around a external hard drive. Or even a flash drive.

Super simple to set up, Can access from any computer on network and any authorised device outside the network. Can turn it into a personal PLEX Server with a button click. Only downside is that I didn't see the 8TB version first!

Point blank, this device is made well. The problem is that the old software was so much better. If you are buying this to replace an older MyClould then just be warned, you’re not going to be happy

Awesome product! I use it to backup files and photos.

Easy to set up! Handy to use! I bought this as a way to centralize all my media files across many devices, all my flash drives, and all my external drives through the years. Set up was remarkably simple. It started to consume and organize my files immediately. I just literally sat back and watched. Then I started connecting USB devices, and let it do its thing. Now I can organize my collections with my phone or tablet from anywhere. Bored waiting at the Dr's office? Work on adding notes or organizing new folders. Someone asks to see a pic from ___? Open your mobile device and there it is. HIGHLY recommended.

This is a very handy hard drive to store many files so that one can access it even away from home. I store all my pictures on this and I am able to show them to my family in Friends when I go to visit

Needed space to store my pictures and videos and this is perfect! Separate logins for the entire family and keeps everything separate unless you want to share

This WD product is easy to setup. However, you have no customization options for advanced users (ex: cannot shell into device AND cannot configure/modify network adapter). Need to be connected to the Internet in order to use the NAS on your LAN ..... This NAS is very noisy with netcons to WD and CDN's (out of the box). If this NAS was customizable for advanced use, I would have been happy with the purchase. Older WD "My Book Live" had more customization than this.

Not pleased with this purchase. This network cloud drive did not perform as advertised. It was slow. It failed almost just shortly after one year of operation.

I like that I am able to connect this to my home network and be able to save all my documents and pictures in one location and be able to work from anywhere in my house and not have to be on my desktop.

Great product to store photos, but I don’t like not being able to have them in order

Extremely pleased with the ease of connecting the external hard drive to my network! I also love the mobile app where I can retrieve my files and photos. Great product and I'm loving the fact that I purchased it.

This drive works really well right out of the box, and includes the option of installing the Plex server on it. My only complaint is there's no way to assign a static IP address to the device... you have to handle that with your home router.