Customer Ratings & Reviews

So far so good I bought it to replace the previous version that had reached EOL. Don’t like that I have to use WD website to access a device that’s on my own network

Excellent product, with good quality. It sure is nice to be able to access my files over the internet without actually having to access the computer.

Easy to set up! Handy to use! I bought this as a way to centralize all my media files across many devices, all my flash drives, and all my external drives through the years. Set up was remarkably simple. It started to consume and organize my files immediately. I just literally sat back and watched. Then I started connecting USB devices, and let it do its thing. Now I can organize my collections with my phone or tablet from anywhere. Bored waiting at the Dr's office? Work on adding notes or organizing new folders. Someone asks to see a pic from ___? Open your mobile device and there it is. HIGHLY recommended.

Very convenient when you need to backup files and you are not at home and are not able to carry around a external hard drive. Or even a flash drive.

Works great, very easy to set up on our network. Uploading pictures and videos is fast and easy.

This is a very handy hard drive to store many files so that one can access it even away from home. I store all my pictures on this and I am able to show them to my family in Friends when I go to visit

Our WD My Cloud Home 4TB Personal Cloud was very easy to set up and is providing us with excellent back-up protection for our data.

I like that I am able to connect this to my home network and be able to save all my documents and pictures in one location and be able to work from anywhere in my house and not have to be on my desktop.

Extremely pleased with the ease of connecting the external hard drive to my network! I also love the mobile app where I can retrieve my files and photos. Great product and I'm loving the fact that I purchased it.

Not pleased with this purchase. This network cloud drive did not perform as advertised. It was slow. It failed almost just shortly after one year of operation.

This drive works really well right out of the box, and includes the option of installing the Plex server on it. My only complaint is there's no way to assign a static IP address to the device... you have to handle that with your home router.

This WD product is easy to setup. However, you have no customization options for advanced users (ex: cannot shell into device AND cannot configure/modify network adapter). Need to be connected to the Internet in order to use the NAS on your LAN ..... This NAS is very noisy with netcons to WD and CDN's (out of the box). If this NAS was customizable for advanced use, I would have been happy with the purchase. Older WD "My Book Live" had more customization than this.

Needed space to store my pictures and videos and this is perfect! Separate logins for the entire family and keeps everything separate unless you want to share

Only took 10 minutes to set up. Easily connected to my network and set up. Previous models would take forever to mount and set up. The new software makes it very easy to use. The style is really nice too.

Easy to store and access data from our own personal cloud anywhere and anytime at no additional subscription cost; Highly recommend for beginners and those who pay a premium on icloud

My Apple airports were not functioning as well as when I purchased so the Best Buy team offered me a cost effective yet powerful cloud back up. Set up was very easy and is working great from the road!

I bought this to backup my Mac while on the network. This is perfect, I set Time Machine for backups and then I set it and forgot it. It really is that easy.

The WD My Cloud app is having issues installing on my iMac, but for my Win machine it works great! Access from the internet is flawless & makes a great quick access & backup device.

I use it for plex and backup storage. Its very easy to setup and use.

Had too many pictures on our phones and laptop so we got this to send it all to. It’s easy and does automatic uploads from the phone giving us peace of mind if we lose our phones