Customer Ratings & Reviews

Easy to store and access data from our own personal cloud anywhere and anytime at no additional subscription cost; Highly recommend for beginners and those who pay a premium on icloud

Easy setup takes a few attempts to sync up, however once everything is talking it is smooth sailing.

I bought this to backup my Mac while on the network. This is perfect, I set Time Machine for backups and then I set it and forgot it. It really is that easy.

Only took 10 minutes to set up. Easily connected to my network and set up. Previous models would take forever to mount and set up. The new software makes it very easy to use. The style is really nice too.

My Apple airports were not functioning as well as when I purchased so the Best Buy team offered me a cost effective yet powerful cloud back up. Set up was very easy and is working great from the road!

Easy to setup! Works as it’s supposed to, better than the apple cloud as it’s free

The WD My Cloud app is having issues installing on my iMac, but for my Win machine it works great! Access from the internet is flawless & makes a great quick access & backup device.

I CB really like WD products and had an older my cloud but the new software is better. Great leaving my pics and Filene’s go directly and automatically to my cloud.

Super simple to set up and it just works. However not super simple to set up as a time machine for Apple back ups. Not apples fault. WD makes it difficult.

Had too many pictures on our phones and laptop so we got this to send it all to. It’s easy and does automatic uploads from the phone giving us peace of mind if we lose our phones

I bought this to save money and safety .The cloud download all pictures every day from my cell phone . (Works nice)

Best Product ever, why did i purchase it years ago. Makes my job so much easier on the road

Great product! Great reviews and very helpful advice from the Best Buy guys. Seamlessly connected with my laptop and my other devices. Great purchase!

Works great but has lost some valuse since they disconinued the ability to map drive to your PC

Inexpensive, easy-to-use. Looking forward to purchasing a larger unit

upgraded after mybook live became unsupported. Great value for a network-based storage device. easy to set up. Price matched Amazon, so I am a happy camper.

I converted my DVD/Blue Rays to MP4's. I stored 600 of them on the MyCloud and access them wirelessly to play them on my TV through iTunes. Very nice. No issues at all.

I picked this up for my daughter she has so many pictures. She’s not worrying anymore that she will lose and pictures or videos now this seems to be a great product and easy to set up

I happen to have the MyCloud product, and this product in the reviews section. The original MyCloud has significantly better software and quite close to a NAS. You can change the IP address of the product in the software, access the product in the browser, and even use the IP designation of the product on your network as an FTP server. You don't even need to install the software that came with that one esp if you are a power user. This is a joke. You have to plug it in and then install software called WD Discovery which is a nuisance program. You cannot access the hard drive in the browser, nor do you have a bevy of settings to tweak things. For the IP address, I had to capture the MAC address and lock it to an IP address which is more work than I expected to do having used the alternative product. Then, you can't access the drive on a network share -- the software tacks it on the computer as a drive, not a IP, so you can't use the drive an FTP. Worse yet, no DLNA. The MyCloud Home is faster for Plex and that is the only thing you can use. If you use another system that lets you access content as a network share, *forget it.* Meaning you just dropped a bit of money on something that is pretty much an external hard drive that happens to connect to ethernet. Mine will the going back to the store (sadly) the moment I am able to bring it back. I was expecting something more from a product with a similar name, not less.

Works perfect, good but had to get the Geek Squad to come and set it up for me.