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Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
Your price for this item is $159.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4 out of 5 stars with 1469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,469 reviews
  • Rated 4 out of 5 stars

    nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but has lost some valuse since they disconinued the ability to map drive to your PC

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great on network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I am able to connect this to my home network and be able to save all my documents and pictures in one location and be able to work from anywhere in my house and not have to be on my desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Time Machine for Mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to backup my Mac while on the network. This is perfect, I set Time Machine for backups and then I set it and forgot it. It really is that easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD my cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I CB really like WD products and had an older my cloud but the new software is better. Great leaving my pics and Filene’s go directly and automatically to my cloud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    (Almost) Perfect for a home Plex device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive works really well right out of the box, and includes the option of installing the Plex server on it. My only complaint is there's no way to assign a static IP address to the device... you have to handle that with your home router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Cloud 4 TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with the ease of connecting the external hard drive to my network! I also love the mobile app where I can retrieve my files and photos. Great product and I'm loving the fact that I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive, easy-to-use. Looking forward to purchasing a larger unit

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for cloud sharing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to store and access data from our own personal cloud anywhere and anytime at no additional subscription cost; Highly recommend for beginners and those who pay a premium on icloud

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    D”S cloud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to save money and safety .The cloud download all pictures every day from my cell phone . (Works nice)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy for anyone not using a Mac.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple to set up and it just works. However not super simple to set up as a time machine for Apple back ups. Not apples fault. WD makes it difficult.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only took 10 minutes to set up. Easily connected to my network and set up. Previous models would take forever to mount and set up. The new software makes it very easy to use. The style is really nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Apple Airport Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Apple airports were not functioning as well as when I purchased so the Best Buy team offered me a cost effective yet powerful cloud back up. Set up was very easy and is working great from the road!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    4TB is perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4TB is perfect to back up 3 computers, very happy so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mac issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD My Cloud app is having issues installing on my iMac, but for my Win machine it works great! Access from the internet is flawless & makes a great quick access & backup device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had too many pictures on our phones and laptop so we got this to send it all to. It’s easy and does automatic uploads from the phone giving us peace of mind if we lose our phones

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, good but had to get the Geek Squad to come and set it up for me.

    I would recommend this to a friend
  • Pros mentioned:
    Remote access

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Great reviews and very helpful advice from the Best Buy guys. Seamlessly connected with my laptop and my other devices. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great network storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded after mybook live became unsupported. Great value for a network-based storage device. easy to set up. Price matched Amazon, so I am a happy camper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is just as described. Works great and I haven’t had any problems. (Update is did get a virus) otherwise good.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I converted my DVD/Blue Rays to MP4's. I stored 600 of them on the MyCloud and access them wirelessly to play them on my TV through iTunes. Very nice. No issues at all.

    I would recommend this to a friend