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Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
Your price for this item is $159.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4 out of 5 stars with 1469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,469 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Cloud Solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup on this unit is plugging into power and your router then downloading the applications on your devices. I love that this centralizes all my files for all my devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works fairly well but set up is less than ideal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mycloud home works once it is set up. The set up is somewhat cumbersome in that it does not show up on the desktop, or shows up and then disappears. Once you figure it out, however, it works.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great storage solution

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT group at work recommended this solution as an alternative to storing a vast amount of data on my laptop. Super easy to set up on computer, tablet, and phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Plex!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this as a Plex server so my kids won't get their hands and food all over their DVDs. Works great! Easy to upload movies to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace our out of fast unit. Works so good. Much faster and easier to operate

    I would recommend this to a friend
  • Pros mentioned:
    Remote access

    Rated 5 out of 5 stars

    Exactly What I Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works exactly like I needed it to work. I can access my files from anywhere, even the app on my phone, which is convenient when I'm not at home and need a file right away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Personal cloud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and love that fact I can grab the info from anywhere but still have a piece of hardware

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stor-a-lot

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work as advertised. Cloud based access from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product and easy to set up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Easy to install, set up and sync photos form several devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Magic

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to cloud, I always think about iCloud something you can’t see. With My cloud home everything is different. Outstanding product

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Must buy if you have little space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to set up! So happy that this will provide my family and I with more storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use... just the type storage cloud i needed.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Great product, but held back by software

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product, but all the bundled software is outdated and no longer supported. I can't get it to automatically back up the computer as advertised, but it does back up our phones automatically and provides file storage that you can get to from the internet while you are out and about. This would be a 5 star rating if they supported their software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great personal NAS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace my old MyCloud. It is very fast and whilst it took me a while to get used to the new interfase (vs MyCloud), now I am quite happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent little local home network backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple computers at home and needed a way to share information and keep backups. Buy it when its on sale since it can be expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good For A Small Home Network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this device for a month and it has been working as expected for three computers with access from our smartphones. The physical setup and connections are quite simple. However, there were really no simple instructions with the device for syncing the computers to the device. I had to go to You Tube to view several videos to figure out how to do it. The device could use more detailed instructions for dummies like me. Lack of instructions is the reason I gave it 4 stars instead of 5.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Grwat product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works GREAT does what is is supposed and super easy setup!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it’s advertised easy to use also like the way you can see the pictures in the app

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for having your own cloud for your phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as a backup for you phone, not so much for large video files. It can take a while to browse through folders with large amount of video files on a pc due do the network only connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a true NAS/Cloud device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a true NAS or cloud device for a PC. You have to keep relaunching the app on the PC when you restart. It does its job for backing up mobile devices and does it much faster when you are on your wifi.

    I would recommend this to a friend