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Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
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Customer reviews

Rating 4 out of 5 stars with 1468 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,468 reviews
  • Rated 5 out of 5 stars

    Storage saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favs heard that they no longer have the cloud online though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my new backup drive. Was able to save all my info that I had on my laptop before updating it. Easy to use. Backups through the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use... just the type storage cloud i needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 4TB hard drive for backing up all information easy to use very easy to install phone accurate and accessible anywhere in the world

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it’s advertised easy to use also like the way you can see the pictures in the app

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this for plex and storage. Works like a charm. I wish there was an SSD option instead.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    This product is great you no more plugging into yo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great you no more plugging into your computer saved in the cloud secured

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Using it for time machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a breeze to setup and it got my time machine backup working again. My Mac and my wife’s Mac are now backing up correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great storage device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and what it is meant to do, I love it and it has helped accomplish what I got it for. Very glad I picked this item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stor-a-lot

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work as advertised. Cloud based access from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Safe and Secure

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so nice to have a reliable back up system. So easy to setup and have all computers and cell phone connect to it and back up to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great drive. I am forever needing something from my home system when I travel. Log in and get it. Take a picture on your phone and its backed to home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great photo storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as a gift and absolutely love it. Really enjoy the simplicity of it automatically uploading all of my photos from my phone each night.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this drive was purchased for a local networked backup drive, which has extra features not needed (like cloud access) but is missing wd’s backup software which seems to no longer be available. wd recommends using windows built-it backup, which the home version doesn’t actually backup to a network drive. if using this drive for simple backup, it also has an overly elaborate setup process via apps and accounts (mainly for the cloud access). it appeared this new drive was to replace a previous model wd cloud drive, but it really isn’t similar in available features and software.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    WD - My Cloud Home 4TB Personal Cloud - White

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD My Cloud work great however is more complicated than the old Cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Class of its own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only cloud hard drive that I’m aware of and it’s asesome! Access to all your files and pictures from anywhere. Makes it easy to clear space off your phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not for plex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to host some 4k movies on my plex. This wouldnt transcode the movies. Just didn't have enough juice to do it. . But worked flawless for 1080 movies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard Drive works great, no complaints with WD. Microsoft is different story. Can't install like you used to be able to, which makes it a little harder to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cloud is extremely easy to set up and connect. The only issue I had initially was setting up a second user as it didn’t help me double confirm their password.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Grwat product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works GREAT does what is is supposed and super easy setup!

    I would recommend this to a friend