Customer Ratings & Reviews

This solved my problem with iPhone lighting cable bottle neck. It was such a pain to take my pictures out of my iPhones. Now this just syncs them automatically. I already bought 2 more for my mom and sister.

Using this for plex and storage. Works like a charm. I wish there was an SSD option instead.

Great home storage for phone and computers for those of us who don’t want to pay for external cloud storage

Very easy to setup. Stores all your important docs, music and pictures. Use with mobile phone app or desktop app.

Great as a backup for you phone, not so much for large video files. It can take a while to browse through folders with large amount of video files on a pc due do the network only connection.

I have had this device for a month and it has been working as expected for three computers with access from our smartphones. The physical setup and connections are quite simple. However, there were really no simple instructions with the device for syncing the computers to the device. I had to go to You Tube to view several videos to figure out how to do it. The device could use more detailed instructions for dummies like me. Lack of instructions is the reason I gave it 4 stars instead of 5.

This is not a true NAS or cloud device for a PC. You have to keep relaunching the app on the PC when you restart. It does its job for backing up mobile devices and does it much faster when you are on your wifi.

Bought October 18, 2018 and just decided to stop working February 20, 2019. It just flashes white and never connects back to the “my cloud” service. All the photos, backups and software I was storing there are gone. If you read their fine print, they are not responsible for recovering any of it. They direct you to paid third parties if you want to shell out a bazillion dollars. I am highly disappointed in this piece of trash. Save your money. I beg you!

So far so good. Honestly, I don't spend a lot of time analyzing it. It seems to work well for what we need. Unless a problem with it is discovered I'm happy with it at the moment.

The My Cloud was easy to setup. I was able to access my folders from work. I was also able to back up ALL my devices iPhone, iPad, MacBook, and PC with no issues at all.

I'm using this to move stuff off my laptop and free up space. Also want to go from 1TB SSD to something smaller and more cost effective when I get a new MacBook Pro.

I have this connected in my network closet and it automatically backs up all my computers. It’s also nice to have partitions for each user to use as extra storage.

The device was very easy to setup and configure. Providing access to friends and family is as simple as creating a folder and sending an email.

This is my new backup drive. Was able to save all my info that I had on my laptop before updating it. Easy to use. Backups through the app.

Excellent 4TB hard drive for backing up all information easy to use very easy to install phone accurate and accessible anywhere in the world

It was a breeze to setup and it got my time machine backup working again. My Mac and my wife’s Mac are now backing up correctly.

It was easy to set up. It is an okay price but is limited on what you can do. I wish it would organize photos and notify when you have duplicates.

For the price and what it is meant to do, I love it and it has helped accomplish what I got it for. Very glad I picked this item

I thought this would be my solution to iCloud. I thought I’ll just have my own. Well, in theory, it sounds great and should be great. In reality, it’s slow in general and really slow after a certain point. The way it organizes files is not user friendly. I finally gave up. It sits unplugged under my desk. Perhaps if you don’t have much to store, it might work for you. If that’s not the case, save your money. If I could take it back, I would.

Easy to install and setup. - The unit is very quiet and fast. So far the unit works very well in my system.