Customer Ratings & Reviews

Hard Drive works great, no complaints with WD. Microsoft is different story. Can't install like you used to be able to, which makes it a little harder to use.

We like it seems to work good. We don’t leave it on though it gets shut off and on when we need it.

It's so nice to have a reliable back up system. So easy to setup and have all computers and cell phone connect to it and back up to it.

Received as a gift and absolutely love it. Really enjoy the simplicity of it automatically uploading all of my photos from my phone each night.

From the first time the I saw this and try it, I love this hard drive super good and works perfect. This is the second the i bought

Great product, easy to set up and use. Can’t wait to upload my files and access from anywhere

This is a great drive. I am forever needing something from my home system when I travel. Log in and get it. Take a picture on your phone and its backed to home.

The device set up easily. I used Plex and one of my PCs for the software/media server. This has been a good addition to my network. It's fast -- I don't notice a large difference between local or network loads, and I think the small delay is the wireless, not the drive. I am not experienced in Media Servers, and I may not have the best setup. I used Plex as the software and the combination is seamless. If there is something better, I'd love to know what it is.

Excelente product and set up was super simple for both app access and access on my computers

The only cloud hard drive that I’m aware of and it’s asesome! Access to all your files and pictures from anywhere. Makes it easy to clear space off your phone

Excellent for personal / home cloud. All of our devices hooked up quickly & easily.

this drive was purchased for a local networked backup drive, which has extra features not needed (like cloud access) but is missing wd’s backup software which seems to no longer be available. wd recommends using windows built-it backup, which the home version doesn’t actually backup to a network drive. if using this drive for simple backup, it also has an overly elaborate setup process via apps and accounts (mainly for the cloud access). it appeared this new drive was to replace a previous model wd cloud drive, but it really isn’t similar in available features and software.

works perfect i can upload all my work in personal cloud withou connnecting a single wire is very nice

I wanted to host some 4k movies on my plex. This wouldnt transcode the movies. Just didn't have enough juice to do it. . But worked flawless for 1080 movies.

Has been great since we figured out how to set it up. User interface could use some enhancements but satisfied overall.

The cloud is extremely easy to set up and connect. The only issue I had initially was setting up a second user as it didn’t help me double confirm their password.

Purchased for a firm I deal with but removed it because it is really a home based unit. You Crete an account and give access to it. I was hoping it would act and a NAS device. It does not.

Amazing Product with ease of use. Rather then paying to some other company for your cloud storage , this is nice to have your own storage

The setup was very quick and easy! And the performance since set up has been excellent.

This NAS was easy to setup on our network. Also, I to advantage of the curbside pickup at Best Buy. Simple, friendly and quick!