Customer Ratings & Reviews

bought this external network drive to back up 3 computer at home set was very easy for this drive i use Acronis as my backup software Have not had any issues.

Hard to set up Easy to view anywhere Could not set up Cole users Difficult to navigate Difficult to set up password May be I am computer ignorant But great space and speed

Has been great since we figured out how to set it up. User interface could use some enhancements but satisfied overall.

The setup was very quick and easy! And the performance since set up has been excellent.

works perfect i can upload all my work in personal cloud withou connnecting a single wire is very nice

Works fine. easy to set up. no issues. Nice to have. a back up and remote access.

This cloud device makes it easy to upload and access household files and photos with ease. Being able to share across multiple operating systems as well.

I bought this to back up my new iPhone but it was hard for me to understand set up. I like the concept behind it but not sure I would use enough to keep it.

Great device for backup of photos, media, but has a clunky interface to backing up your OS, Windows 10 for me.

Great system and app. Backed up all our ipads and computers. Definitely recommend. Not even close to filling up drive for a family of four.

Easy to setup. Access from all remote points. It syncs periodically with my hard drives. Contact size and nice casing

Easy to set up and to secure on home network. Attached to our Wi-Fi router so that it will store for wireless devices.

This was one of the best tech purchases I've ever made. It was so simple to install and upload my files/hard drives via the internet or the USB in the back.

So far so good. Honestly, I don't spend a lot of time analyzing it. It seems to work well for what we need. Unless a problem with it is discovered I'm happy with it at the moment.

good product to store information at the office or at the home office

Easy to install, took five minutes! Works well. Access to my files and documents while I'm on the go.

This hard drive is much better than others I have owned in the past. I like being able to access it from anywhere.

My entire house has been using this for backup for all of our devices. (Computers, Phones, and even Consoles) Seamlessly connects to all of your devices at home and makes backing up content seamless. You can access all you information stored on it from anywhere in the world as long as you have internet. If you have a family that wants to all use the drive then your looking in the right place, the drive will automatically split all your families data so you can only access your information. It is a great Hard drive that has been engineered for all the families out there!

The drive is great, and works perfectly for home purposes, especially with Apple's Time Machine. However, if you are looking for a Dropbox like experience, look else where. The My Cloud website and application is not the easiest to use. To this day, I cannot even share files directly with another person like you would on Dropbox, despite them having the MyCloud app installed on their phones and Macs. There is simply no way for my folder to show up within their app. Hardware side Western Digital definitely got it, but the software is unfortunate.

Bought to replace my old WD MyBookLive. A lot cleaner interface but with a bit of a learning curve to get it to do all the stuff my previous NAS drive did, like being a DLNA server.